Robert Batušić

Collected, documented, and analyzed business requirements from clients. Created workflows, identified gaps, and proposed process optimizations. Prepared functional specifications, user stories, and use cases. Collaborated in user acceptance testing (UAT) to ensure requirements are met. Allocated work based on team strengths, priorities, and deadlines. Resolved technical or operational issues, removed roadblocks, and ensured smooth workflow. Ensured projects were delivered on time, within scope, and to quality standards.

Led a platform engineering team responsible for improving system upgradeability and long-term maintainability. Defined technical and delivery strategy for platform upgrades, ensuring minimal disruption to dependent teams and customers. Coordinated cross-team efforts to plan, execute, and validate platform upgrades across multiple services. Improved upgrade processes by introducing automation, versioning standards, and backward compatibility practices. Worked closely with Product, Architecture, and DevOps to align platform evolution with business and technical goals. Established engineering best practices around reliability, testing, and release management. Mentored and coached engineers, fostering ownership, technical growth, and accountability within the team.

Defined and executed the company’s technology roadmap to align with business goals and drive innovation. Oversaw development, delivery, and scaling of products and platforms, ensuring quality, reliability, and user satisfaction. Identified emerging technologies and trends, integrating them to maintain competitive advantage and improve operational efficiency. Designed and maintained scalable, secure, and cost-efficient technology architecture and systems. Implemented metrics to track system performance, team productivity, and project delivery. Acted as the primary technical spokesperson to investors, board members, and key partners. Managed technology budgets, resource allocation, and vendor relationships to optimize costs and ROI.