I'm a Content Moderator with a focus on enforcing platform policies to protect users and maintain a safe, respectful online environment. With a background in Information Technology and customer experience, I combine technical skills with strong interpersonal abilities to improve service delivery and user safety. I'm also grateful for an internship opportunity in Human Resources focusing on recruitment, which broadened my understanding of organizational processes. I am committed to leveraging my IT training and customer-centric mindset to deliver outstanding service and safety improvements.

Dredd Bautista

I'm a Content Moderator with a focus on enforcing platform policies to protect users and maintain a safe, respectful online environment. With a background in Information Technology and customer experience, I combine technical skills with strong interpersonal abilities to improve service delivery and user safety. I'm also grateful for an internship opportunity in Human Resources focusing on recruitment, which broadened my understanding of organizational processes. I am committed to leveraging my IT training and customer-centric mindset to deliver outstanding service and safety improvements.

Available to hire

I’m a Content Moderator with a focus on enforcing platform policies to protect users and maintain a safe, respectful online environment. With a background in Information Technology and customer experience, I combine technical skills with strong interpersonal abilities to improve service delivery and user safety.

I’m also grateful for an internship opportunity in Human Resources focusing on recruitment, which broadened my understanding of organizational processes. I am committed to leveraging my IT training and customer-centric mindset to deliver outstanding service and safety improvements.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Content Moderator at Teleperformance Philippines
November 1, 2024 - Present
Reviewing user posts and activities to check for possible violations of policies and guidelines. Remove or block content that is prohibited to keep the platform safe and respectful.
Customer Experience Specialist at Samsung Electronics
July 1, 2024 - November 1, 2024
Frontline support for device repair and product inquiry at Samsung Service Center (Raycon). Primary customer support personnel in charge of monitoring work completion and attending to inquiries and general information.
Intern at iQor Philippines
March 1, 2024 - May 1, 2024
On-the-job training in the HR Department contributing to recruitment services.

Education

Bachelor of Science - BS, Information Technology at Pampanga State University (PSU) formerly Don Honorio Ventura State University
January 1, 2020 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Telecommunications