Available to hire
I am a Functional Analyst and Senior QA Manual Tester with eleven years of experience across retail, healthcare, telecommunications, and automotive industries. I excel at functional analysis, manual and API testing, system migrations, and customer support.\n\nI am a multi-tasking professional who can manage several projects and schedules simultaneously. I am a reliable public-facing point of contact for clients and service providers, tech-savvy and efficiency-focused.
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Senior Functional Analyst & Senior QA Tester at Farmacity S.A.
January 1, 2022 - January 1, 2025Performed functional analysis and documented process improvements for retail operations; Coordinated requirements, implementations, and validations of the software in production; Provided production support; Prepared functional manuals and usability videos; Executed functional, regression, acceptance, smoke, stress, validation, load, and performance testing, as well as API integration testing using Postman and Swagger/OpenAPI; Collaborated with developers in an Agile Scrum team focused on continuous delivery.
Functional Analyst at Intuit Salud
January 1, 2019 - January 1, 2021Conducted functional analysis; Gathered, documented, and managed functional requirements and project scope; Coordinated priorities with Backend and Frontend technical leads; Supported development lifecycle and production releases; Performed post-production validation; Supported internal healthcare software under Agile Scrum.
Functional Analyst & QA Analyst at Stefanini (Renault Motors Project)
January 1, 2021 - January 1, 2022Gained information and prepared documentation for audit controls; Improved and created procedures and policies for internal and external audits; Supported productive environments and performed QA testing; Executed post-production validation; Used tools such as MobaXterm, Putty, Oracle DB, Jira, and Microsoft Office.
Quality Assurance Analyst at CINET
January 1, 2018 - January 1, 2019Performed functional, regression, and integration testing in UAT and development environments; Managed test cases and defects using HP Quality Center (ALM); Validated REST services with SoapUI/Postman; Verified batch processes and transactional logs using GrayLog; Worked with Oracle databases using Toad and PL/SQL; Prepared testing evidence and completion reports.
Quality Assurance Analyst at FYC Grupo
January 1, 2015 - January 1, 2018Prepared test matrices and test plans based on functional and technical documentation; Created, monitored, and closed defects using ISTQB-aligned practices; Executed comprehensive testing across multiple business applications; Prepared Gantt charts, daily progress reports, and test cycle completion reports; Provided support and later worked as an operator monitoring production processes using Control-M.
Education
Bachelor's Degree at Colegio Universitario de Caracas
January 1, 2015 - January 1, 2017Associate Degree at Colegio Universitario de Caracas
January 1, 2013 - January 1, 2015Qualifications
Industry Experience
Retail, Healthcare, Telecommunications, Manufacturing, Software & Internet
Skills
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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