I am a dedicated MA English Literature student striving to create change through the written word, with a history of highly praised academic writing and a drive to interpret literature through original and engaging perspectives. I have years of experience in both independent and team environments alongside a background in committed customer service that shows my passion for helping people. I desire to spark influence and inspiration within the written world, using a background of creative writing and extensive understanding of literature across decades, genres, and locations.

Jennifer Westcott

I am a dedicated MA English Literature student striving to create change through the written word, with a history of highly praised academic writing and a drive to interpret literature through original and engaging perspectives. I have years of experience in both independent and team environments alongside a background in committed customer service that shows my passion for helping people. I desire to spark influence and inspiration within the written world, using a background of creative writing and extensive understanding of literature across decades, genres, and locations.

Available to hire

I am a dedicated MA English Literature student striving to create change through the written word, with a history of highly praised academic writing and a drive to interpret literature through original and engaging perspectives.

I have years of experience in both independent and team environments alongside a background in committed customer service that shows my passion for helping people. I desire to spark influence and inspiration within the written world, using a background of creative writing and extensive understanding of literature across decades, genres, and locations.

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Skills

Experience Level

Intermediate

Language

English
Fluent

Work Experience

Customer Service Assistant at BP
January 1, 2026 - Present
Completed training in fire safety, food and hygiene, cyber security, and deliveries and manual handling. Food and drink preparation to a high standard.
Barista at Surfin Café
July 1, 2023 - August 1, 2025
Led colleagues during busy shifts, maintaining clear and effective communication to ensure the best possible performance of staff. Developed customer service and communication skills, and ability to diffuse difficult situations. Worked in fast-paced environments whilst providing a quality service to customers.

Education

MA English Literature at University of Reading
September 1, 2025 - March 22, 2026
BA English Literature and Film at University of Reading
September 1, 2021 - July 1, 2024
A Level at Stratton Upper School
September 1, 2019 - July 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Professional Services