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I am a Social Media Manager and Virtual Assistant passionate about helping brands build visibility through strategic content, on-brand storytelling, and consistent engagement. Skilled in Canva, Meta Business Suite, email marketing, and analytics, I bring a mix of creativity and data-driven execution to every project. My goal is to help businesses grow their online presence with content that connects, converts, and builds community.…I am a Social Media Manager and Virtual Assistant passionate about helping brands build visibility through strategic content, on-brand storytelling, and consistent engagement. Skilled in Canva, Meta Business Suite, email marketing, and analytics, I bring a mix of creativity and data-driven execution to every project. My goal is to help businesses grow their online presence with content that connects, converts, and builds community.

Arsi Paredes

Social Media Manager, Content Creator, Content Designer, +4

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I am a Social Media Manager and Virtual Assistant passionate about helping brands build visibility through strategic content, on-brand storytelling, and consistent engagement. Skilled in Canva, Meta Business Suite, email marketing, and analytics, I bring a mix of creativity and data-driven execution to every project. My goal is to help businesses grow their online presence with content that connects, converts, and builds community.…I am a Social Media Manager and Virtual Assistant passionate about helping brands build visibility through strategic content, on-brand storytelling, and consistent engagement. Skilled in Canva, Meta Business Suite, email marketing, and analytics, I bring a mix of creativity and data-driven execution to every project. My goal is to help businesses grow their online presence with content that connects, converts, and builds community.

Available to hire

I am a Social Media Manager and Virtual Assistant passionate about helping brands build visibility through strategic content, on-brand storytelling, and consistent engagement.

Skilled in Canva, Meta Business Suite, email marketing, and analytics, I bring a mix of creativity and data-driven execution to every project. My goal is to help businesses grow their online presence with content that connects, converts, and builds community.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Tagalog

Fluent

Work Experience

Technical Support Representative at Concentrix

November 22, 2021 - June 30, 2022

Diagnosed and resolved customer issues; logged interactions and resolutions in a help desk/CRM system; met metrics for resolution time, first-contact resolution, and customer satisfaction; educated customers on features and best practices.

Customer Sales Representative at AFNI

May 22, 2023 - March 31, 2024

Proactively reached out to potential and existing customers; recommended products or services that best fit customer needs; followed up regularly to encourage repeat business and upselling; handled inquiries and provided product information; prepared quotes and processed orders to ensure smooth transactions.

Customer Service Representative at TTEC

May 20, 2024 - January 31, 2025

Handled customer inquiries; assisted with placing, modifying, or cancelling orders; identified root causes of problems and provided appropriate solutions; met key performance indicators and ensured a positive customer experience.

Customer Service Representative at AFNI

January 1, 2025 - January 1, 2025

Handles customer inquiries; assists customers with placing, modifying, or canceling orders. Identifies root causes of problems and provides appropriate solutions. Meets Key Performance Indicators. Updates account information and documents interactions.

Customer Sales Representative at AFNI

March 1, 2024 - March 1, 2024

Proactively reach out to potential and existing customers. Recommend products or services that best meet customer needs. Follow up regularly to encourage repeat business and upselling. Handle inquiries and provide product information. Prepare quotes, process orders, and ensure smooth transactions.

Technical Support Representative at ConTax (UP Techno Hub, Quezon City, Philippines)

June 1, 2022 - June 1, 2022

Respond to technical inquiries. Diagnose and resolve issues. Log interactions and resolutions in a help desk or CRM system. Achieve metrics for resolution time, first-contact resolution, and customer satisfaction. Help customers understand features and best practices.