I'm Arsi Paredes, a creative Social Media Manager and Virtual Assistant from Quezon City, Philippines. I have hands-on experience in content creation and online brand growth, turning ideas into content that connects with people and supports business goals. I've collaborated with brands in events, lifestyle, and service-based industries to build visibility, engage audiences, and communicate value clearly across digital platforms. I love turning ideas into actionable content and am always exploring new tools to drive results.

Arsi Paredes

I'm Arsi Paredes, a creative Social Media Manager and Virtual Assistant from Quezon City, Philippines. I have hands-on experience in content creation and online brand growth, turning ideas into content that connects with people and supports business goals. I've collaborated with brands in events, lifestyle, and service-based industries to build visibility, engage audiences, and communicate value clearly across digital platforms. I love turning ideas into actionable content and am always exploring new tools to drive results.

Available to hire

I’m Arsi Paredes, a creative Social Media Manager and Virtual Assistant from Quezon City, Philippines. I have hands-on experience in content creation and online brand growth, turning ideas into content that connects with people and supports business goals.

I’ve collaborated with brands in events, lifestyle, and service-based industries to build visibility, engage audiences, and communicate value clearly across digital platforms. I love turning ideas into actionable content and am always exploring new tools to drive results.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Technical Support Representative at Concentrix
November 22, 2021 - June 30, 2022
Diagnosed and resolved customer issues; logged interactions and resolutions in a help desk/CRM system; met metrics for resolution time, first-contact resolution, and customer satisfaction; educated customers on features and best practices.
Customer Sales Representative at AFNI
May 22, 2023 - March 31, 2024
Proactively reached out to potential and existing customers; recommended products or services that best fit customer needs; followed up regularly to encourage repeat business and upselling; handled inquiries and provided product information; prepared quotes and processed orders to ensure smooth transactions.
Customer Service Representative at TTEC
May 20, 2024 - January 31, 2025
Handled customer inquiries; assisted with placing, modifying, or cancelling orders; identified root causes of problems and provided appropriate solutions; met key performance indicators and ensured a positive customer experience.

Education

Add your educational history here.

Qualifications

EF SET C2 Certificate
July 14, 2025 - November 21, 2025
Aspiring Virtual Assistant Program (DNIC ZVA Solutions)
November 14, 2025 - November 21, 2025
Canva Award for Digital Products Using Canva
July 18, 2025 - November 21, 2025
EF SET C2 Certificate
November 14, 2025 - November 21, 2025
EF SET C1 Certificate
January 11, 2030 - July 14, 2025
EF SET C2 Certificate
January 11, 2030 - July 1, 2025

Industry Experience

Software & Internet, Professional Services, Telecommunications, Media & Entertainment, Manufacturing, Other, Retail