Consumer Insights Researcher and Communication Strategist with 10+ years of experience transforming human and cultural insights into actionable business and brand growth strategies. I have led over 100 global qualitative and quantitative research projects across FMCG, finance, healthcare, retail, and tech, working both agency-side and independently in Brazil and Switzerland. My expertise spans consumer segmentation, UX and agile research, brand positioning, portfolio and shopper strategy, and insight activation, with a strong ability to translate complex findings into clear strategic narratives for senior stakeholders. I bring a hybrid background in research, marketing, and communication, combining analytical rigor, storytelling, and cross-functional leadership to drive informed decision-making and innovation.

Ana Gabriela Fachin

Consumer Insights Researcher and Communication Strategist with 10+ years of experience transforming human and cultural insights into actionable business and brand growth strategies. I have led over 100 global qualitative and quantitative research projects across FMCG, finance, healthcare, retail, and tech, working both agency-side and independently in Brazil and Switzerland. My expertise spans consumer segmentation, UX and agile research, brand positioning, portfolio and shopper strategy, and insight activation, with a strong ability to translate complex findings into clear strategic narratives for senior stakeholders. I bring a hybrid background in research, marketing, and communication, combining analytical rigor, storytelling, and cross-functional leadership to drive informed decision-making and innovation.

Available to hire

Consumer Insights Researcher and Communication Strategist with 10+ years of experience transforming human and cultural insights into actionable business and brand growth strategies. I have led over 100 global qualitative and quantitative research projects across FMCG, finance, healthcare, retail, and tech, working both agency-side and independently in Brazil and Switzerland. My expertise spans consumer segmentation, UX and agile research, brand positioning, portfolio and shopper strategy, and insight activation, with a strong ability to translate complex findings into clear strategic narratives for senior stakeholders. I bring a hybrid background in research, marketing, and communication, combining analytical rigor, storytelling, and cross-functional leadership to drive informed decision-making and innovation.

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Experience Level

Language

English
Fluent
Portuguese
Fluent
French
Advanced

Work Experience

Consumer Insights & Content Researcher at Independent (Brazil & Switzerland)
January 1, 2017 - Present
Led over 100 global consumer research and brand strategy projects, specializing in product strategy, consumer segmentation, UX research, and cultural insights. Collaborated with cross-functional teams to align projects with business goals, including executing 150+ agile tests. Field research design, planning and execution produced actionable insights guiding strategic decisions for brand growth and market expansion.
Project Director at Flamingo Group (Omnicom)
January 1, 2016 - January 1, 2017
Directed global research projects on brand positioning, portfolio development, and communication strategy for international brands, including Formula 1, Unilever, and PepsiCo. Led field research design, planning, and execution, producing actionable insights that guided strategic decisions for brand growth and market expansion.
Project Leader at CO.R Inovação
January 1, 2014 - January 1, 2016
Led co-creative consumer research, brand strategy, and innovation projects using consumer-centered methodologies. Managed multidisciplinary teams and collaborated with stakeholders to ensure timely delivery of strategic initiatives. Key projects included Coca-Cola brand perception, Fanta target analysis, Itaú Bank concept testing, and MasterCard UX research.
Strategic Planning Manager at G2/Geometry Global (Current VML)
January 1, 2008 - January 1, 2014
Developed communication strategies across shopper, branding, and relationship marketing to drive awareness and loyalty for global clients like Nestlé, Mattel, and Panasonic. Led integrated strategy across digital, print, and in-store channels, leveraging consumer insights to inform branding, packaging, and promotional initiatives. Crafted shopper marketing strategies for brands like BMW and Heineken and conducted workshops on strategic planning, enhancing global-local integration (NY/SP).
Marketing Assistant at Juliana Jabour
January 1, 2007 - January 1, 2008
Supported marketing campaigns and brand communications for the fashion brand.
Client Service Intern at McCann Erickson
January 1, 2006 - January 1, 2007
Assisted client service teams on campaigns and project coordination.
Strategy Assistant at Tastemakers
January 1, 2004 - January 1, 2006
Supported strategic planning and execution across campaigns and brands.

Education

Bachelor’s in Social Communication, Specialization in Marketing & Branding (SEFRI recognition equivalence as Swiss Bachelor HES) at Escola Superior Marketing (ESPM) – São Paulo, Brazil
January 11, 2030 - December 31, 2025
Strategic Planning for Marketers at New York University (NYU)
January 1, 2010 - January 1, 2010
UX Research at IDF
January 1, 2023 - January 1, 2023
Sociopsychology at FESPSP
January 1, 2016 - January 1, 2016
Trend Hunting at Escola SP
January 1, 2011 - January 1, 2011
Digital Marketing & Community Management at CAD School Lausanne
January 1, 2025 - December 31, 2025
Horizon Académique at Université de Genève
January 1, 2021 - December 31, 2025
Singa Start-Up Incubator at Genève
January 1, 2020 - December 31, 2025

Qualifications

CAD School Lausanne Certification in Digital Marketing & Community Management
January 1, 2025 - December 31, 2025
Singa Start-Up Incubator
January 1, 2020 - December 31, 2025
Horizon Académique
January 1, 2021 - December 31, 2025

Industry Experience

Consumer Goods, Financial Services, Healthcare, Media & Entertainment, Professional Services, Retail