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I am a customer-focused administrator and service professional with over seven years of experience handling claims, service delivery, and hospitality roles. I pride myself on professionalism, courtesy, and building strong relationships with clients, insurers, and contractors. I bring strong Microsoft Office skills, attention to detail, and a commitment to the mission and values of Catholic Care. I hold a NSW Class C driver's license and have reliable transport.…I am a customer-focused administrator and service professional with over seven years of experience handling claims, service delivery, and hospitality roles. I pride myself on professionalism, courtesy, and building strong relationships with clients, insurers, and contractors. I bring strong Microsoft Office skills, attention to detail, and a commitment to the mission and values of Catholic Care. I hold a NSW Class C driver's license and have reliable transport.

Bill Wilson

Project Manager, Production Manager, Production Coordinator, +2

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I am a customer-focused administrator and service professional with over seven years of experience handling claims, service delivery, and hospitality roles. I pride myself on professionalism, courtesy, and building strong relationships with clients, insurers, and contractors. I bring strong Microsoft Office skills, attention to detail, and a commitment to the mission and values of Catholic Care. I hold a NSW Class C driver's license and have reliable transport.…I am a customer-focused administrator and service professional with over seven years of experience handling claims, service delivery, and hospitality roles. I pride myself on professionalism, courtesy, and building strong relationships with clients, insurers, and contractors. I bring strong Microsoft Office skills, attention to detail, and a commitment to the mission and values of Catholic Care. I hold a NSW Class C driver's license and have reliable transport.

Available to hire

I am a customer-focused administrator and service professional with over seven years of experience handling claims, service delivery, and hospitality roles. I pride myself on professionalism, courtesy, and building strong relationships with clients, insurers, and contractors.
I bring strong Microsoft Office skills, attention to detail, and a commitment to the mission and values of Catholic Care. I hold a NSW Class C driver’s license and have reliable transport.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Repair Coordinator at Sedgwick Repair Solutions

February 1, 2025 - August 1, 2025

Processed claims efficiently and fairly, ensured compliance with company policies, maintained accurate records of policyholders and transactions, and nurtured strong client relationships with insurers, insured and contractors. Managed outbound and inbound communications to insurer, insured, and contractors to promote timely resolutions.

Service Delivery Officer at Australian Taxation Office

June 1, 2024 - January 31, 2025

Ensured compliance with ATO regulations and superannuation guarantee requirements. Conducted audits and reviews of superannuation contributions and tax processes. Supported superannuation-related and tax-related queries and managed inbound and outbound correspondences.

Bartender at Anchorage Restaurant

May 1, 2023 - September 30, 2024

Provided professional, friendly and respectful customer service to diverse customers. Greeted customers, attended to needs, answered enquiries, took orders, restocked and kept the bar neat. Processed payments and prepared cocktails and mocktails.