Available to hire
I am Blerim Mulaj, an E-Commerce & Web Systems Specialist with over 20 years of international experience building and operating e-commerce platforms and digital systems. My focus is on WordPress/WooCommerce, Shopify, and custom B2C/B2B architectures with role-based logic and configurators for complex orders. I take end-to-end ownership—from technical conception to live operation. I design scalable architectures, implement automations and integrations, optimize processes, and deliver robust, user-friendly experiences using PHP/HTML/CSS, hosting and system administration, and data-driven optimizations.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Language
German
Advanced
English
Fluent
Albanian
Fluent
Work Experience
E-Commerce & Web Systems Specialist at NPI Intertrade AG
January 1, 2025 - PresentFully responsible for the architecture, development, and operation of three interconnected e-commerce platforms (npi-shop.ch, npi-b2b.ch, npi-intertrade.ch), including B2C/B2B order logic, custom PHP snippets for configurators and checkout workflows, frontend UX improvements, and automated email workflows. Implemented role-based pricing and complex B2B ordering, integrated Google Merchant Center, GA4/GTM tracking, and marketplace connections. Produced product visualizations and managed hosting and platform operations, with ongoing SEO, performance optimization, and data analysis.
E-Commerce & IT / Digital Support at Noll Handel GmbH / Moonlight Technology AG
April 1, 2022 - November 1, 2024Built and scaled an international e-commerce business across multiple marketplaces. Tech lead for WordPress site optimization (SEO & performance), integration and maintenance of marketplace interfaces (Amazon DE/FR/IT, Temu, Kaufland, Ricardo), and creating/product-listing optimization (SEO, content, conversions). Developed pricing and sales logic for different markets, performed data analysis and ongoing performance optimization.
Managing Director & IT Manager at Angelot Flooring / The Ultimate Flooring
November 1, 2010 - February 1, 2022Led a multi-site flooring business (up to 20 employees, 3 locations) with responsibility for strategy, website/e-commerce development, IT infrastructure, hosting, and digital workflows to improve daily operations and efficiency.
IT Market Analyst & CRM Support at Harte-Hanks CRM Services
July 1, 2006 - July 1, 2010Market analysis and identification of new business opportunities; supported German-speaking customers; maintained CRM data and processes to support sales and marketing efforts.
Junior IT Administrator at Silicon Telemarketing
May 1, 2000 - June 1, 2006IT support and administration of infrastructure; network, systems, and user account management; assisting in introduction and migration of new systems.
Geschäftsführer & IT-Verantwortlicher at Angelot Flooring / The Ultimate Flooring – London (UK)
November 1, 2010 - February 1, 2022Aufbau und Führung eines Unternehmens mit 3 Standorten; Konzeption, Entwicklung und Betrieb von Websites und E-Commerce-Lösungen; Verantwortung für IT-Infrastruktur, Hosting und digitale Prozesse; Einführung und Pflege digitaler Workflows zur Effizienzsteigerung im Tagesgeschäft.
IT-Marktanalyst & CRM-Support at Harte-Hanks CRM Services – Uxbridge (UK)
July 1, 2006 - July 1, 2010Marktanalyse, Betreuung deutschsprachiger Geschäftskunden; Pflege und Datenmanagement von CRM-Systemen; Unterstützung bei Kundengewinnung und -betreuung.
Junior IT-Administrator at Silicon Telemarketing – London (UK)
May 1, 2000 - June 1, 2006IT-Support und Betreuung der gesamten Infrastruktur; Verwaltung von Netzwerken, Systemen und Benutzerkonten; Unterstützung bei Einführung und Migration neuer Systeme.
Geschäftsführer & IT-Verantwortlicher at Angelot Flooring / The Ultimate Flooring
November 1, 2010 - February 1, 2022Founded and managed a multi-location flooring business with up to 20 employees. Led IT strategy, website and e-commerce development, and digital workflows across the organization. Oversaw IT infrastructure, hosting, and end-to-end digital process optimization.
IT-Marktanalyst & CRM-Support at Harte-Hanks CRM Services
July 1, 2006 - July 1, 2010Market analysis and identification of new opportunities; supported German-speaking business clients; CRM data management and coordination with sales teams.
Junior IT-Administrator at Silicon Telemarketing
May 1, 2000 - June 1, 2006IT support and infrastructure administration; network and user management; assisted with system migrations.
Education
Grundstudium Informatik at Universität Prishtina
January 1, 1994 - January 1, 1998IT-Ausbildung (praktisch) at Silicon Telemarketing
January 1, 2000 - January 1, 2006Informatik Grundstudium at University of Prishtina
January 1, 1994 - January 1, 1998Praxisorientierte IT-Ausbildung at Silicon Telemarketing, London
January 1, 2000 - January 1, 2006Informatik - Grundstudium at Universität Prishtina
January 1, 1994 - January 1, 1998Praxisorientierte IT-Ausbildung at Silicon Telemarketing
January 1, 2000 - January 1, 2006Qualifications
Google Cloud Digital Leader Certificate
January 11, 2030 - May 14, 2026Microsoft Azure AI Essentials
January 11, 2030 - May 14, 2026Microsoft Security Essentials
January 11, 2030 - May 14, 2026Google Cloud Digital Leader Certificate
January 11, 2030 - May 14, 2026Microsoft Azure AI Essentials
January 11, 2030 - May 14, 2026Microsoft Security Essentials
January 11, 2030 - May 14, 2026Google Cloud Digital Leader Certificate
January 11, 2030 - May 14, 2026Microsoft Azure AI Essentials
January 11, 2030 - May 14, 2026Microsoft Security Essentials
January 11, 2030 - May 14, 2026Industry Experience
Software & Internet, Retail, Professional Services, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
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