I am an experienced communications and development professional with a strong background in managing nonprofit events, donor relations, and digital content creation. I thrive on supporting organizational growth through strategic planning, creative design, and cross-departmental collaboration. Passionate about using my skills in social media, graphic design, and video editing, I consistently work to exceed fundraising goals and enhance internal and external communications. With a robust history of managing client relationships, technical support, and marketing initiatives in various sectors, I bring a comprehensive approach to community engagement and operations management. My expertise includes donor management using Salesforce, event execution, training development, and troubleshooting communications tools, all aimed at fostering optimized workflows and enhanced stakeholder engagement.

Briana Clancy

I am an experienced communications and development professional with a strong background in managing nonprofit events, donor relations, and digital content creation. I thrive on supporting organizational growth through strategic planning, creative design, and cross-departmental collaboration. Passionate about using my skills in social media, graphic design, and video editing, I consistently work to exceed fundraising goals and enhance internal and external communications. With a robust history of managing client relationships, technical support, and marketing initiatives in various sectors, I bring a comprehensive approach to community engagement and operations management. My expertise includes donor management using Salesforce, event execution, training development, and troubleshooting communications tools, all aimed at fostering optimized workflows and enhanced stakeholder engagement.

Available to hire

I am an experienced communications and development professional with a strong background in managing nonprofit events, donor relations, and digital content creation. I thrive on supporting organizational growth through strategic planning, creative design, and cross-departmental collaboration. Passionate about using my skills in social media, graphic design, and video editing, I consistently work to exceed fundraising goals and enhance internal and external communications.

With a robust history of managing client relationships, technical support, and marketing initiatives in various sectors, I bring a comprehensive approach to community engagement and operations management. My expertise includes donor management using Salesforce, event execution, training development, and troubleshooting communications tools, all aimed at fostering optimized workflows and enhanced stakeholder engagement.

See more

Work Experience

Family Legal Care Manager of Development & Communications at Family Legal Care
May 1, 2023 - Present
Managed planning and execution of the Annual Gala exceeding fundraising goals by over $200k with $1 million raised. Handled donor management and reporting using Salesforce, including creation and distribution of tax acknowledgment letters. Created, scheduled, and posted social media and eblasts. Designed internal training documents, promotional and informational flyers, resource guides, and posters using Canva, Illustrator, and InDesign. Updated and created new website pages and served as point of contact for third-party web developer. Provided ad hoc operations support including troubleshooting RingCentral phone systems, updating letterhead and templates, and organizing digital filing systems. Edited videos, including volunteer interviews and animated year in review. Spearheaded development, implementation, and promotion of new programs and services. Led monthly interdepartmental meetings to encourage cross-department collaboration and reduce siloing.
Community Manager at Regus
May 1, 2023 - August 22, 2025
Served as primary contact for the center and its clients, answering inquiries and troubleshooting problems. Created and distributed marketing collateral for new locations and participated in global training and testing initiatives on company marketing asset library. Initiated and processed agreements, transfers, contract renewals, and client expansions. Maintained detailed files in OneDrive for clients, suppliers, and daily operations to ensure compliance with federal regulations and accuracy of billing/accounts receivable system. Trained incoming Community Associates and Community Managers on daily operations. Provided technical support to clients experiencing IT issues, escalating tickets as needed. Created templates used by multiple centers for client onboarding and communication. Served as primary contact across multiple districts for questions regarding company telecommunications software, contributing to nationwide training with the service provider.
Communications Administrator (Contract) at Defence Construction Canada
June 1, 2021 - August 22, 2025
Created and posted social media content using programs such as HootSuite. Assisted with planning and execution of a nationwide virtual anniversary gala, a corresponding brand refresh, and simultaneous relaunch of a new intranet. Assisted in creation and publication of weekly/monthly newsletters and HR initiatives. Maintained calendar tracking communications department events and deadlines. Used Adobe Photoshop, InDesign, and Canva to create and edit graphics.
Family Legal Care Manager of Development & Communications at Family Legal Care
May 1, 2023 - Present
Support the planning and execution of the Annual Gala, which most recently exceeded its fundraising goal by over $200k, raising $1 million. Manage donor relations and reporting through Salesforce, create and distribute tax acknowledgment letters, and handle all social media and eblast content creation and scheduling. Design internal training documents and promotional materials using Canva, Illustrator, and InDesign. Update and create website pages, act as point of contact for third-party web developers, provide ad hoc operational support including troubleshooting phone systems, and organize digital filing systems. Edit videos including volunteer interviews and animated year-in-review videos. Spearhead development, implementation, and promotion of new programs and services. Lead monthly interdepartmental meetings to foster collaboration and reduce siloing.
Community Manager at Regus
May 1, 2023 - August 22, 2025
Served as primary contact for the center and its clients, answering inquiries and troubleshooting issues. Created and distributed marketing collateral to promote new locations and participated in global training initiatives on marketing asset library. Initiated and processed agreements, transfers, contract renewals, and client expansions. Maintained detailed files in OneDrive to ensure compliance with federal regulations and accuracy of billing/accounts receivable. Trained incoming Community Associates and Managers on daily operations and provided technical support escalating IT issues when needed. Created templates used by multiple centers for client onboarding and communication. Served as primary contact across multiple districts for questions regarding company telecommunications software and contributed to nationwide training with service provider.
Communications Administrator (Contract) at Defence Construction Canada
June 1, 2021 - August 22, 2025
Created and posted social media content using HootSuite. Assisted with planning and execution of nationwide virtual anniversary gala, corresponding brand refresh, and simultaneous relaunch of intranet. Assisted in creation and publication of weekly and monthly newsletters and HR initiatives. Maintained communications department event calendar and deadlines. Utilized Adobe Photoshop, InDesign, and Canva to create and edit graphics.

Education

B.A. with Honors at University of Massachusetts
January 11, 2030 - August 22, 2025
B.A. with Honors at University of Massachusetts
January 11, 2030 - August 22, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Non-Profit Organization, Professional Services, Government, Media & Entertainment, Software & Internet