Senior Product Designer at Progress Rail - A Caterpillar Company

Lead UX research and product design for enterprise web applications improving train safety, maintenance, and operations across Caterpillar’s transportation systems • Conduct user research and task analysis to improve technician workflows • Design data-driven dashboards and real-time monitoring interfaces using Figma prototypes • Build responsive design systems that scale across devices and user roles • Advance usability, accessibility, and safety standards through iterative design and testing

Adjunct Instructor in Interaction Design at Kansas City Art Institute

Taught upper-level undergraduate courses in Interaction Design, UX principles, and digital product design and developed syllabi, coursework, lectures, and hands-on assignments aligned with industry standards and emerging design practices • Instructed students in user research methods, including interviews, journey mapping, task analysis, and usability testing • Guided students through end-to-end product design workflows, from problem definition to wireframes, prototypes, and interaction patterns • Taught design tools and methodologies including Figma, prototyping techniques, information architecture, and design systems • Conducted regular critiques, provided structured feedback, and mentored students on creating professional, industry-ready portfolios • Fostered an inclusive, collaboration-driven studio environment that encouraged critical thinking, experimentation, and iterative design

Senior Product Designer at Heads Up Health

Lead UX research and product design for web, mobile, and wearable applications supporting personal and clinical health information management and remote patient monitoring • Conduct user research and workflow analysis to enhance patient and practitioner engagement • Build and extend a design system for scalable, high-fidelity prototypes • Collaborate with clinical teams, engineers, and product stakeholders to implement research-driven design solutions • Advance data visualization, accessibility, and user experience for better patient outcomes

Senior User Experience Designer at Fidelity Investments

Led UX research and product design for enterprise trading applications, optimizing workflows with AI/ML/Computer Vision for 67% faster trades • Conducted user research, usability testing, and workflow analysis to optimize financial operations • Designed interactive dashboards, data visualizations, and transactional workflows for web and mobile • Developed and maintained responsive design systems ensuring consistency and scalability • Partnered with product managers, engineers, and compliance teams to deliver data-informed solutions • Analyzed employee pain points to deliver a better onboarding experience for new employees and reducing churn

Senior User Experience Designer at Smartbear Software

Led UX research and product design for AI/ML computer vision platform VisualTest, launching the product within six months. Conducted product/market fit strategy, user research and workflow analysis for developer and no-code personas. Designed dashboards, workflows, and reporting interfaces for users to manage thousands of images in seconds. Collaborated with product management to translate analytics into actionable insights improving onboarding for new customers.

Senior User Experience Designer at INTENT

Designed interactive prototypes for agricultural data SaaS platforms with GPS imaging for clients such as BASF and Pivot Bio. Facilitated design thinking sessions and established UX research best practices. Created wireframes, workflows, and prototypes using Figma, FigJam, and Adobe XD. Designed data visualizations and interfaces aligned with Material Design systems.

Senior User Experience Designer at Hy-Vee Stores

Designed UX research and interactive interfaces for retail pricing SaaS applications across 300+ stores. Conducted user interviews, personas, and journey mapping to guide design priorities. Designed interactive prototypes using Figma, FigJam, and Dovetail. Supported digital transformation by improving adoption of modern web tools over legacy systems.

Senior Product Designer at Onspring

Designed new features for governance and compliance SaaS platforms, improving UX maturity and collaboration practices. Enhanced design processes and tools to streamline product delivery using Figma. Delivered visual and interactive prototypes advocating for the customer experience. Improved design operations to deliver designs more efficiently.

Lead User Experience Designer at Valorem Reply

Led UX and product design teams for a consultancy delivering SaaS applications for clients like Microsoft, Peabody Energy, and Mallinckrodt Pharmaceuticals. Designed data transfer and NPS scoring tools integrated with Power BI. Developed UX and content strategies for multiple CMS platforms including SharePoint. Facilitated design thinking workshops and produced high-fidelity web and mobile prototypes.

Lead User Experience Designer at Pulse Systems

Led UX design and research for a suite of medical SaaS applications serving thousands of providers and patients. Designed billing and EHR workflows; established style guides and code standards for faster development and design consistency. Defined content strategies for dashboards with WCAG accessibility compliance. Designed workflows and prototypes for billing services for thousands of medical practices, providers, and patients.

Senior User Experience Designer at Firemon

Designed enterprise network security interfaces, and led the digital transformation from on-premise solutions to SaaS. Led information architecture and navigation design across multiple product lines. Delivered WCAG-compliant accessibility designs for government contracts.

User Experience Designer at Sprint

Created Interactive Wireframes and Prototypes for Sprint, Virgin Mobile, and Boost in E-commerce websites and Billing Systems.

User Interface Designer at Freightquote

Designed User Interfaces for Transportation & Distribution Management Software, email, marketing, SEO, and Multi-Variant Testing.

User Experience Designer at Solidify Software

Designed web applications for Benefits, Human Resources, and Insurance; clients included Mutual of Omaha and Assurant/Sun Life.