Rouba Abou Chabké

Spearheaded a major website redesign, coordinating across UX, content, development, and leadership to align vision, scope, and delivery milestones. Managed work across multiple concurrent projects by overseeing vendor timelines, quality, and deliverables. Drove digital product launches by establishing project frameworks, maintaining schedules, and keeping cross-functional teams aligned from concept to go-live. Facilitated stakeholder communication across departments, translating creative and technical requirements into prioritized, actionable plans. Championed structured project management processes including scope documentation, risk tracking, and status reporting to improve delivery consistency and accountability.

Collaborated with Product Managers, Developers, QA Engineers, and Designers to design and deliver seamless product development lifecycle practices, improving collaboration and enabling smoother sprints and higher-quality features. Crafted design sprint activities and rituals to support the new product team, strengthening engagement and ensuring feedback loops. Trained new facilitators to successfully lead Design Thinking workshops during product development. Facilitated featured development design sprint cycles as part of an agile multidisciplinary 'solutioning team'. Researched and built sustainable internal online resources to support the product team’s documentation, reports, and processes for knowledge transfer and onboarding.

Partnered with the VP of Client Solutions to move forward initiatives that enhanced product development and software delivery operations. Led multiple projects and spearheaded initiatives that set a solid precedent for a 60+ person distributed Client Solutions team as the organization moved fully remote.