Available to hire
Enthusiastic and creative professional with a strong background in communication, customer service, and community engagement.
Passionate about supporting children’s development and learning within a safe, nurturing, and inspiring environment. With experience in education-related study, creative project delivery, and team collaboration, I am eager to bring my organisational skills, positive energy, and dedication.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Assistant at Tesco
January 1, 2025 - September 27, 2025Supported a wide range of customers with patience, empathy, and strong communication skills. Developed resilience, problem-solving, and organisational skills within a busy, team-oriented environment. Gained insight into safeguarding and health & safety practices through compliance with company policies. Built confidence in handling sensitive situations calmly and professionally.
Social Media Marketing Manager & Illustrator at The Adventures of Wee Tam
August 1, 2024 - PresentPlanned and delivered engaging campaigns designed to reach families and children. Created accessible, age-appropriate visual content to spark interest and imagination. Collaborated closely with an author, building strong teamwork and communication skills.
Marketing Director, Author & Designer at The Smallest Sheepdog (Self-Published Series)
January 1, 2023 - PresentLed community events including storytelling sessions and family-friendly activities, encouraging participation and engagement. Worked with parents and community members to promote literacy and creativity in children. Designed child-friendly illustrations and promotional content, balancing professionalism with playfulness.
Freelance Designer & Brand Creator at Cait’s Designs
January 1, 2020 - PresentManaged projects independently, demonstrating organisation and responsibility. Collaborated with a variety of clients, adapting communication styles to different audiences. Strengthened skills in creativity, patience, and flexibility, qualities essential for supporting children’s learning.
Customer Service Assistant at Tesco
January 1, 2025 - September 27, 2025Supported a wide range of customers with patience, empathy, and strong communication skills. Developed resilience, problem-solving, and organisational skills within a busy, team-oriented environment. Gained insight into safeguarding and health & safety practices through compliance with company policies. Built confidence in handling sensitive situations calmly and professionally.
Social Media Marketing Manager & Illustrator at The Adventures of Wee Tam
August 1, 2024 - PresentPlanned and delivered engaging campaigns designed to reach families and children. Created accessible, age-appropriate visual content to spark interest and imagination. Collaborated closely with an author, building strong teamwork and communication skills.
Marketing Director, Author & Designer at The Smallest Sheepdog (Self-Published Series)
January 1, 2023 - PresentLed community events including storytelling sessions and family-friendly activities, encouraging participation and engagement. Worked with parents and community members to promote literacy and creativity in children. Designed child-friendly illustrations and promotional content, balancing professionalism with playfulness.
Freelance Designer & Brand Creator at Cait’s Designs
January 1, 2020 - PresentManaged projects independently, demonstrating organisation and responsibility. Collaborated with a variety of clients, adapting communication styles to different audiences. Strengthened skills in creativity, patience, and flexibility, qualities essential for supporting children’s learning.
Education
Ba honours visual art - specialism in illustration at Durham college
September 9, 2019 - July 21, 2023BA (Hons) Visual Arts at The Open University
January 11, 2030 - January 1, 2023FDA Visual Arts (Distinction) at Durham New College
January 1, 2019 - January 1, 2021BTEC Level 3 Health & Social Care (Distinction) at Framwellgate School
January 1, 2018 - January 1, 2019GCSEs at Framwellgate School
January 1, 2013 - January 1, 2018BA (Hons) Visual Arts at The Open University
January 1, 2023 - January 1, 2023FDA Visual Arts (Distinction) at Durham New College
January 1, 2019 - January 1, 2021BTEC Level 3 Health & Social Care (Distinction) at Framwellgate School
January 1, 2018 - January 1, 2019GCSEs at Framwellgate School
January 1, 2013 - January 1, 2018Qualifications
Industry Experience
Education, Media & Entertainment, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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