I’m Carlos Morales, a QA Analyst and Production Esports professional with over a decade in the video game industry. I specialize in quality assurance within AAA game development, collaborating with directors, developers, designers, producers, and system engineers to ensure the health and reliability of complex titles. My experience spans esports as a professional player, production, live game design, product consultation, and QA, including leadership roles at Meta Horizon Worlds. Most recently, I contributed at Meta Horizon Worlds as a QA Manager of Worlds, overseeing QA processes for Quest 3, Quest 3s, and Quest 2, and coordinating with internal teams and external vendors to maintain bug fixes, quality, and system stability across multiple VR experiences. My background includes work with Ubisoft, Major League Gaming, Microsoft, Raven Software, 343 Studios, and Prima Games, giving me a unique perspective on bridging game development and esports to deliver effective release solutions and clear communication across pipelines.

Carlos Morales

I’m Carlos Morales, a QA Analyst and Production Esports professional with over a decade in the video game industry. I specialize in quality assurance within AAA game development, collaborating with directors, developers, designers, producers, and system engineers to ensure the health and reliability of complex titles. My experience spans esports as a professional player, production, live game design, product consultation, and QA, including leadership roles at Meta Horizon Worlds. Most recently, I contributed at Meta Horizon Worlds as a QA Manager of Worlds, overseeing QA processes for Quest 3, Quest 3s, and Quest 2, and coordinating with internal teams and external vendors to maintain bug fixes, quality, and system stability across multiple VR experiences. My background includes work with Ubisoft, Major League Gaming, Microsoft, Raven Software, 343 Studios, and Prima Games, giving me a unique perspective on bridging game development and esports to deliver effective release solutions and clear communication across pipelines.

Available to hire

I’m Carlos Morales, a QA Analyst and Production Esports professional with over a decade in the video game industry. I specialize in quality assurance within AAA game development, collaborating with directors, developers, designers, producers, and system engineers to ensure the health and reliability of complex titles. My experience spans esports as a professional player, production, live game design, product consultation, and QA, including leadership roles at Meta Horizon Worlds.

Most recently, I contributed at Meta Horizon Worlds as a QA Manager of Worlds, overseeing QA processes for Quest 3, Quest 3s, and Quest 2, and coordinating with internal teams and external vendors to maintain bug fixes, quality, and system stability across multiple VR experiences. My background includes work with Ubisoft, Major League Gaming, Microsoft, Raven Software, 343 Studios, and Prima Games, giving me a unique perspective on bridging game development and esports to deliver effective release solutions and clear communication across pipelines.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

QA Manager at Meta
February 1, 2025 - Present
QA Manager responsible for day-to-day external vendor coordination and advocating QA processes for all Quest releases (Quest 2 & Quest 3). Led bug triage, quality assurance, and system stability across VR Worlds; exposed project risks to stakeholders via dashboards and live DevOps surface.
Development Tester at Meta
February 1, 2025 - Present
Manager of Weapons Feature: primary liaison for weapon-related features, ensuring seamless communication between Devs, Designers, Production, System Engineers, and third-party QA teams. Organized production-focused playtests, leveraged pro player insights, and supervised CI/CD build selection with manual automation using Jenkins. Responsible for live support and triage of crashes, error logs, and server performance.
QA Functional Tester at Ubisoft
January 1, 2022 - August 1, 2024
Led feature testing for MTX and content features in 80’s Action Heroes Season 3 for Call of Duty: Warzone across PC, Console, and Mobile. Provided actionable feedback to refine mechanics, modes, and weapon balance; supported live services and studio playtests across multiple teams to ensure optimal user experience.
Test Associate III at Raven Software
March 1, 2021 - August 1, 2021
Created and executed Selenium-based automation for test cases and performance validation. Deployed Halo Infinite iterations and led QA testing efforts; managed Bugzilla tickets and ensured effective regression passes through QA workflows with designers and 343 Studio developers. Conducted compatibility testing for Xbox Series X/S.
Esport Professional at Experis Game Solutions
April 1, 2019 - July 1, 2020
Signed pro player contract with Major League Gaming for $250,000; secured endorsement deals and built longevity in the pro player community. Drove live event production and live game design, contributing to a wide range of event types and engagement strategies. Mentored players with private lessons focused on gameplay, level design, weapon balance, and live event dynamics.
Esport Professional at Major League Gaming
March 1, 2005 - April 1, 2017
Pro player representing MLG, participating in major events and building professional-level competition experience and community presence.
Test Associate III at Raven Software (Activision)
March 1, 2021 - August 1, 2021
Dev Requests & Test Plans: Created and executed Selenium-based automation for test cases and performance validation; deployed Halo: Infinite iterations using Node.js to hand-craft build-specific features while training and leading QA testing efforts. Bug Management: Managed Bugzilla tickets, ensuring effective regression passes and verifying fixes via QA workflow with designers and 343 Studios during weekly syncs. Project Scarlett TestX: Performed compatibility testing, debugged test cases, HDD/SSD functionality by finding, reproducing, and documenting bugs for Xbox Series X/S.

Education

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Qualifications

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Industry Experience

Gaming, Software & Internet, Media & Entertainment, Professional Services