Carolyn C

Built and led a centralized communications department for Colorado’s newest cabinet-level agency, managing a $500K+ budget, six FTEs, and four vendor contracts. Advised executive leadership and state legislators during high-stakes media moments, program pivots, and policy rollouts, serving as lead spokesperson on sensitive issues. Launched a statewide family platform called Raising Colorado Kids, which was named 2025 Project of the Year by the Colorado Technology Association. Increased UPK participation by 3.5%, provider enrollment by 4%, and improved Colorado’s national preschool ranking from 27th to 7th. Boosted digital reach by doubling social media followers and significantly growing subscriber base. Developed over 30 SOPs to streamline processes and reduce turnover, while overseeing nearly 1,400 deliverables with an 84% completion rate across multiple platforms and stakeholder groups.

- Directed public affairs strategy, organizational communications, and change management for the state’s nationally recognized and fastest growing community . - Served as spokesperson and trusted advisor to executive leadership and elected officials. - Led emergency communications during COVID-19 and the historic national disasters, providing daily updates across audiences while improving its reputation of trust and credibility. - Achieved record-high resident satisfaction rates. - Supervised up to 15 staff members and managed a $1.8M+ budget, expanding engagement programs citywide. - Led digital transformations resulting in exponential increases in email subscribers, web traffic, and social media engagement. - Created tools aligning executive messaging, legislative tracking, and community outreach for more than 20 diverse departments and upwards of 100 campaigns each year.

- Led community education campaigns, contributing to a 9.4% increase in program success. - Directed communications and marketing strategy and execution for high-profile events, including media briefings and crisis planning.