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Hi, I’m Cauã Patelli, a driven digital marketing student with hands-on project experience in social media strategy, content creation, and data analysis. I’ve collaborated on creative campaigns and data-driven optimizations to support brand growth. I’m eager to apply my knowledge of digital advertising, SEO, and analytics in an entry-level marketing role to help grow dynamic brands.…

Cauã Patelli

Digital Marketer, Social Media Manager, Content Creator, +6

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Hi, I’m Cauã Patelli, a driven digital marketing student with hands-on project experience in social media strategy, content creation, and data analysis. I’ve collaborated on creative campaigns and data-driven optimizations to support brand growth. I’m eager to apply my knowledge of digital advertising, SEO, and analytics in an entry-level marketing role to help grow dynamic brands.…

Available to hire

Hi, I’m Cauã Patelli, a driven digital marketing student with hands-on project experience in social media strategy, content creation, and data analysis. I’ve collaborated on creative campaigns and data-driven optimizations to support brand growth.

I’m eager to apply my knowledge of digital advertising, SEO, and analytics in an entry-level marketing role to help grow dynamic brands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

System Analyst / Service Desk at Alcoa Aluminium S.A.

February 1, 2024 - January 1, 2025

Provided technical support to a global user base, documenting issues and escalating complex problems to specialized teams. Improved user support satisfaction by 60% through more efficient resolution workflows. Collaborated with a cross-functional team to develop and implement a new procedure that reduced average issue resolution time to under 24 hours.

Sales Attendant at KOG Bike Shop

October 1, 2023 - February 1, 2024

Managed day-to-day customer service and sales operations at a regional bicycle retailer. Assisted mechanics and team members in serving customers, ensuring positive shopping experiences. Handled financial transactions and inventory management; created Excel spreadsheets to track sales, expenses, and stock levels for accurate reporting.

Recreation Monitor at M&M Recreação

August 1, 2022 - February 1, 2023

Designed and led creative games and activities for children at events and parties, fostering engagement and ensuring safety. Utilized strong communication and problem-solving skills to address participant needs and manage group dynamics, contributing to consistently positive event feedback.

Volunteer Project Leader at Criativa Idade, Poços de Caldas, Brazil

February 1, 2022 - August 1, 2022

Led a community initiative to improve sewer water quality in the city. Drafted a proposal and collaborated with local authorities to implement a new filtration system, resulting in a 40% measurable improvement in water quality. Organized a health and wellness program for elderly residents. Developed and tested activity plans that 95% of participants reported increasing their daily energy and well-being.

System Analyst / Service Desk at Alcoa Alumínio S.A.

February 1, 2024 - January 31, 2025

Provided technical support to a global user base, documenting issues and escalating complex problems to specialized teams. Improved user support satisfaction by 60% through more efficient resolution workflows. Collaborated with across-functional teams to develop and implement a new procedure that reduced average issue resolution time to under 24 hours.

Recreation Monitor at M&M Recreation

August 1, 2022 - February 28, 2023

System Analyst / Service Desk at Alcoa Aluminum S.A.

February 1, 2024 - January 31, 2025

Provided technical support to a global user base, documented issues and escalated complex problems to specialized teams. Improved user support satisfaction by 60% through more efficient resolution workflows. Collaborated with a cross-functional team to develop and implement a new procedure that reduced average issue resolution time to under 24 hours.