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Detail-oriented specialist with over 10 years of combined experience in healthcare billing/payment posting and publishing production. Expertise includes insurance EOB processing, reconciliation, compliance, and managing complex print and digital publishing projects. Proficient at coordinating workflows, creating contract specifications, and producing accessible formatted materials. Known for accuracy in high-volume environments, timely project completion, and effective cross-team collaboration.…Detail-oriented specialist with over 10 years of combined experience in healthcare billing/payment posting and publishing production. Expertise includes insurance EOB processing, reconciliation, compliance, and managing complex print and digital publishing projects. Proficient at coordinating workflows, creating contract specifications, and producing accessible formatted materials. Known for accuracy in high-volume environments, timely project completion, and effective cross-team collaboration.

Carolyn R. Giberti

Graphic Designer, Illustrator, Photographer, +6

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Detail-oriented specialist with over 10 years of combined experience in healthcare billing/payment posting and publishing production. Expertise includes insurance EOB processing, reconciliation, compliance, and managing complex print and digital publishing projects. Proficient at coordinating workflows, creating contract specifications, and producing accessible formatted materials. Known for accuracy in high-volume environments, timely project completion, and effective cross-team collaboration.…Detail-oriented specialist with over 10 years of combined experience in healthcare billing/payment posting and publishing production. Expertise includes insurance EOB processing, reconciliation, compliance, and managing complex print and digital publishing projects. Proficient at coordinating workflows, creating contract specifications, and producing accessible formatted materials. Known for accuracy in high-volume environments, timely project completion, and effective cross-team collaboration.

Available to hire

Detail-oriented specialist with over 10 years of combined experience in healthcare billing/payment posting and publishing production. Expertise includes insurance EOB processing, reconciliation, compliance, and managing complex print and digital publishing projects. Proficient at coordinating workflows, creating contract specifications, and producing accessible formatted materials. Known for accuracy in high-volume environments, timely project completion, and effective cross-team collaboration.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Billing and Payment Posting Specialist at Provana / ACI Therapy Billing

April 15, 2019 - June 30, 2025

• Processed insurance payment processing with high accuracy and attention to detail. Reconciled daily batches to ensure compliance. • Addressed insurance and patient inquiries and recommended policy improvements to enhance accuracy and efficiency. • Skilled in physical therapy medical billing with CPT and ICD-10 coding, claims processing, reimbursement procedures, HIPAA compliance. • Achieved measurable improvements in billing accuracy and denial reduction.

Payment Posting Specialist at ProEx Physical Therapy / Collectivity Billing

October 16, 2016 - April 12, 2019

• Posted insurance adjustments and payments in alignment with EOB details. • Managed high-volume daily reconciliation in a multi-provider environment. • Partnered with collectors to resolve claim issues promptly.

Survey Technician at Adrenaline

May 1, 2016 - July 1, 2016

• Created accurate architectural floor plans using Vectorworks based on photography. • Organized and renamed digital assets, ensuring proper upload to web portal. • Tracked field data in Excel for reporting and quality assurance.

Customer Service Representative - Planet Fitness Sales at Northeast Color

October 1, 2015 - February 1, 2016

• Guided customers through product selection using blueprint reviews. • Processed online and phone orders with accuracy. • Supported resolution of product inquiries and escalated issues when necessary.

Publishing Production Specialist at Measured Progress

October 1, 2009 - May 26, 2015

• Collaborated with the publishing team in end-to-end production of state testing materials across print, web, Braille, and Kurzweil formats in compliance with contract specifications. • Created detailed specification materials including templates, annotated samples, layout standards, and project-specific checklists. • Organized and led production schedule meetings, ensuring workflow efficiency and adherence to client expectations. • Trained team members in production standards and quality control processes, resulting in improved consistency across deliverables. • Oversaw project timelines to maintain alignment with contractual deadlines and deliverable milestones. • Documented process feedback and led analysis sessions to identify best practices for future production cycles.

Publications Assistant and Project Coordinator at Measured Progress

January 6, 2006 - October 1, 2009

• Assisted Managing Editors and Publications staff with technical and administrative production tasks encompassing print and web output. • Converted digital materials from InDesign, Acrobat, and Word into specialized formats (RTF, TXT, accessible PDFs) for Braille and large-print production. • Coordinated internal and vendor communications to ensure project milestones were met within time and budget constraints. • Executed quality control tasks for multiple file types to maintain high publication standards. • Maintained and updated project plans, status reports, and workflow documentation to support efficient operations. • Solved workflow issues and collaborated across departments to resolve production and layout challenges quickly.

Payment Posting Specialist at Provana / ACI Therapy Billing

April 1, 2019 - June 1, 2025

Processed insurance payment processing with high accuracy; Reconciled daily batches to ensure compliance; Addressed insurance and patient inquiries and recommended policy improvements to enhance accuracy and efficiency; Skilled in physical therapy billing with CPT and ICD-10 coding, claims processing, reimbursement procedures, and HIPAA compliance. Achieved measurable improvements in billing accuracy and denial reduction.

Payment Posting Specialist at ProEx Physical Therapy Billing

October 1, 2016 - April 1, 2019

Posted insurance adjustments and payments in alignment with EOB details; Managed high-volume daily reconciliation in a multi-provider environment; Partnered with collectors to resolve claim issues promptly.

Customer Service Representative at Planet Fitness

October 1, 2015 - February 1, 2016

Guided customers through product selection using blueprint reviews; Processed online and phone orders with accuracy; Supported resolution of product inquiries and escalated issues when necessary.

Publications Assistant & Project Coordinator at Measured Progress

January 1, 2006 - October 1, 2009

Assisted Editors and Publications staff with technical and administrative production tasks; Converted digital materials from InDesign, Acrobat, and Word into specialized formats (RTF, TXT, accessible PDFs) for Braille and large-print production; Coordinated internal and vendor communications to ensure project milestones were met within time and budget constraints; Executed quality control tasks for multiple file types to maintain high public edition standards; Maintained and updated project plans, status reports, and workflow documentation to support efficient operations; Solved workflow issues and collaborated across departments to resolve production and layout challenges.