As a former supervisor for an e-commerce warehouse, with ten years of experience in manufacturing, aerospace, and e-commerce, my background is not traditional for a designer. However, my experience in these multiple industries has helped shape how I approach design today. As a supervisor, I learned how to redesign manufacturing workflows and workstations to increase efficiency and reduce waste. While also understanding that the design of an environment or workflow can affect human behavior. As a designer, I merge my previous work experience with digital products. I have the unique skill set to understand how design affects not just the flow of a product but how people interact with it. My management experience helps me to communicate clearly with employees and stakeholders and shapes how I design products that connect with users.

Cody Hand

As a former supervisor for an e-commerce warehouse, with ten years of experience in manufacturing, aerospace, and e-commerce, my background is not traditional for a designer. However, my experience in these multiple industries has helped shape how I approach design today. As a supervisor, I learned how to redesign manufacturing workflows and workstations to increase efficiency and reduce waste. While also understanding that the design of an environment or workflow can affect human behavior. As a designer, I merge my previous work experience with digital products. I have the unique skill set to understand how design affects not just the flow of a product but how people interact with it. My management experience helps me to communicate clearly with employees and stakeholders and shapes how I design products that connect with users.

Available to hire

As a former supervisor for an e-commerce warehouse, with ten years of experience in manufacturing, aerospace, and e-commerce, my background is not traditional for a designer. However, my experience in these multiple industries has helped shape how I approach design today. As a supervisor, I learned how to redesign manufacturing workflows and workstations to increase efficiency and reduce waste. While also understanding that the design of an environment or workflow can affect human behavior.

As a designer, I merge my previous work experience with digital products. I have the unique skill set to understand how design affects not just the flow of a product but how people interact with it. My management experience helps me to communicate clearly with employees and stakeholders and shapes how I design products that connect with users.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Work Experience

Freelance Designer at Self-Employed
December 1, 2022 - Present
Create responsive web experiences for businesses in the Greater Los Angeles Area. Deliverables include product design, branding design, and user experience research to improve client digital offerings.
Shift Supervisor at Happy Returns by PayPal
January 31, 2022 - August 13, 2025
Supervised daily hub operations ensuring efficient return processing and team leadership.
Hub Lead at Happy Returns by PayPal
October 1, 2021 - August 13, 2025
Led hub teams to optimize return logistics, ensuring high performance and quality customer service.
Hub Senior Specialist at Happy Returns by PayPal
October 1, 2019 - August 13, 2025
Handled complex return processes and supported operational workflows at the Van Nuys hub.
Hub Specialist at Happy Returns by PayPal
July 1, 2019 - August 13, 2025
Processed customer returns and supported hub logistics at Van Nuys location.
Materials Expeditor at Zodiac Aerospace
September 30, 2017 - August 13, 2025
Managed materials coordination and expediter duties to support aerospace manufacturing operations in Garden Grove, CA.

Education

UX Design Immersive at General Assembly
September 1, 2022 - December 1, 2022
Student at Santa Monica College
January 1, 2017 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Retail, Software & Internet, Professional Services, Consumer Goods