Hi, I’m Chan Zi En—a disciplined, results-driven professional with experience in coaching, business operations, and analytics. I thrive on turning data into actionable improvements and leading teams to higher performance. I’m passionate about mentoring others, building efficient processes, and delivering measurable growth across projects—from e-commerce optimization and social media growth to client-facing project management. I value clear communication, strong relationships, and a hands-on approach to problem solving.

Hi, I’m Chan Zi En—a disciplined, results-driven professional with experience in coaching, business operations, and analytics. I thrive on turning data into actionable improvements and leading teams to higher performance. I’m passionate about mentoring others, building efficient processes, and delivering measurable growth across projects—from e-commerce optimization and social media growth to client-facing project management. I value clear communication, strong relationships, and a hands-on approach to problem solving.

Available to hire

Hi, I’m Chan Zi En—a disciplined, results-driven professional with experience in coaching, business operations, and analytics. I thrive on turning data into actionable improvements and leading teams to higher performance.

I’m passionate about mentoring others, building efficient processes, and delivering measurable growth across projects—from e-commerce optimization and social media growth to client-facing project management. I value clear communication, strong relationships, and a hands-on approach to problem solving.

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Language

English
Fluent

Work Experience

Operations Intern at Ziba Cosmetics Pte Ltd
December 1, 2024 - February 1, 2025
Managed order fulfillment and logistics by processing and shipping 150+ orders across Shopee, Lazada, Shopify, and TikTok Shop. Digitized 300+ products across e-commerce platforms with photography, editing, and SEO-friendly listings. Contributed to social media growth by increasing followers from 7 to 386 and generating 75,000+ views.
Part-time Boxing Coach at Spartans Boxing Club
May 1, 2024 - December 1, 2024
Developed leadership, communication, and mentorship skills through coaching. Provided technical coaching for students of all ages and skill levels, from beginners to advanced. Designed and led structured training sessions to improve technique, endurance, and performance.
Project Management Intern at Section Pte Ltd
July 1, 2024 - August 1, 2024
Liaised with clients to understand needs and provided regular project updates to internal teams, ensuring client satisfaction and smooth project execution. Planned, coordinated, and managed multiple marketing campaigns, improving team efficiency and meeting deadlines. Collaborated with creative teams and external partners to produce ad videos achieving up to 700K views, significantly boosting brand visibility.
Intern at Global Consumable Pte Ltd
October 1, 2021 - February 1, 2022
Managed product listings on Shopify and Lazada, optimizing visibility and driving a 15% sales increase. Applied strong communication skills while working as a sales promoter at Tangs and Takashimaya, successfully driving sales and enhancing the customer experience. Contributed to event setups and tear-downs for Christmas pop-up events, strategically enhancing their appeal.

Education

Diploma in Business Studies at Ngee Ann Polytechnic
January 1, 2022 - January 1, 2025
Higher NITEC in Event Management at Institute of Technical Education College Central
January 1, 2020 - January 1, 2022
GCE 'N' Levels at Mayflower Secondary School
January 1, 2015 - January 1, 2019

Qualifications

ITE Community Scholarship
January 1, 2020 - May 14, 2026

Industry Experience

Retail, Education, Media & Entertainment, Consumer Goods, Professional Services, Travel & Hospitality