Hi, I’m Charles Darrel Lodia Collado, a Computer Science graduate from Holy Angel University. I enjoy building and improving software using languages like Java, Python, JavaScript, PHP, and C++, and I also like turning technical knowledge into practical results for users. I’m especially interested in entry-level roles where I can apply both programming skills and real-world support experience.…

Charles Darrel Lodia Collado

Hi, I’m Charles Darrel Lodia Collado, a Computer Science graduate from Holy Angel University. I enjoy building and improving software using languages like Java, Python, JavaScript, PHP, and C++, and I also like turning technical knowledge into practical results for users. I’m especially interested in entry-level roles where I can apply both programming skills and real-world support experience.…

Available to hire

Hi, I’m Charles Darrel Lodia Collado, a Computer Science graduate from Holy Angel University. I enjoy building and improving software using languages like Java, Python, JavaScript, PHP, and C++, and I also like turning technical knowledge into practical results for users. I’m especially interested in entry-level roles where I can apply both programming skills and real-world support experience.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Technical Support Representative Trainee at Clark Outsourcing
December 1, 2024 - April 30, 2025
Provided technical helpdesk support for software, hardware, and network-related concerns. Assisted customers through phone and other communication channels by diagnosing issues and guiding users toward solutions. Coordinated with Tier 1 support and internal teams when cases needed escalation, and helped ensure accurate resolution by keeping detailed interaction and troubleshooting notes. Focused on continuous learning by staying updated on product changes and technical trends to improve support responses over time.

Education

Bachelor's/College Degree (Computer Science) at Holy Angel University (HAU)
January 1, 2025 - April 30, 2025
Senior High School Diploma (STEM) at Chevalier School
January 1, 2021 - May 31, 2021
High School Diploma at Chevalier School
January 1, 2019 - April 30, 2019

Qualifications

AWS Academy Cloud Foundations
January 1, 2025 - September 28, 2026
Omada Certified Network Administrator (OCNA) Routing & Switching
January 1, 2025 - September 28, 2026
CCNAv7 Introduction to Networks
January 1, 2024 - September 28, 2026
CyberOps Associate
January 1, 2024 - September 28, 2026
Introduction to Cybersecurity
January 1, 2021 - September 28, 2026
Introduction to IoT
January 1, 2021 - September 28, 2026

Industry Experience

Telecommunications, Computers & Electronics, Software & Internet, Education, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate