I am a Senior QA Engineer with 14 years of experience in Manual Testing for enterprise systems, ecommerce, and large-scale data platforms. Experienced in web, API, database, regression, exploratory, and cross-browser testing, with strong knowledge of SDLC, STLC, Agile, Jira, Postman, and SQL. Currently, I am working on the World Wide Generation platform used by 100+ global organizations, focusing on test strategy, data accuracy, and system reliability. I also use AI-assisted testing with Playwright and Claude to improve QA efficiency and reduce regression testing time by 30%. I am strong at defect analysis, test planning, collaboration with cross-functional teams, and delivering high-quality software in fast-paced environments.…

Chau Hoang

I am a Senior QA Engineer with 14 years of experience in Manual Testing for enterprise systems, ecommerce, and large-scale data platforms. Experienced in web, API, database, regression, exploratory, and cross-browser testing, with strong knowledge of SDLC, STLC, Agile, Jira, Postman, and SQL. Currently, I am working on the World Wide Generation platform used by 100+ global organizations, focusing on test strategy, data accuracy, and system reliability. I also use AI-assisted testing with Playwright and Claude to improve QA efficiency and reduce regression testing time by 30%. I am strong at defect analysis, test planning, collaboration with cross-functional teams, and delivering high-quality software in fast-paced environments.…

Available to hire

I am a Senior QA Engineer with 14 years of experience in Manual Testing for enterprise systems, ecommerce, and large-scale data platforms.
Experienced in web, API, database, regression, exploratory, and cross-browser testing, with strong knowledge of SDLC, STLC, Agile, Jira, Postman, and SQL.
Currently, I am working on the World Wide Generation platform used by 100+ global organizations, focusing on test strategy, data accuracy, and system reliability. I also use AI-assisted testing with Playwright and Claude to improve QA efficiency and reduce regression testing time by 30%.
I am strong at defect analysis, test planning, collaboration with cross-functional teams, and delivering high-quality software in fast-paced environments.

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Skills

Experience Level

Jira
Expert
MongoDB
Expert
SQL
Expert
API
Expert
TypeScript
Intermediate

Language

English
Intermediate

Work Experience

Senior QA Engineer and Test Lead at World Wide Generation
November 1, 2023 - Present
Leading QA for ESG data management platform; built AI-assisted automation framework using Playwright and Claude; led QA teams up to 8 members; defined test strategies across web, mobile, and API layers; driving quality for a global ESG platform serving multinational organizations.
Senior Tester at Click Voyant
October 1, 2022 - October 1, 2023
Senior Tester on Customer Analytics & Insights platform; validated MongoDB and Google Analytics pipelines; generated automated reports; supported 100+ enterprise clients.
Test Lead at Rappler
August 1, 2020 - September 1, 2022
Test Lead on Content Management & Publishing platform; led testing for 3 product modules; built and validated test strategies; improved release quality; reduced post-release defects via risk-based testing and structured reviews.
Test Lead at Cohab Space
August 1, 2018 - July 1, 2020
Test Lead on eCommerce platform; validated product management, ordering, and payments across 3 integrated systems; identified critical defects pre-production; mitigated revenue risks.
Test Lead at HEB Product Management System
December 1, 2012 - July 1, 2014
Test Lead on internal product management system for HEB; defined strategies, resource planning, and cross-release testing; collaborated with stakeholders to resolve issues and reduce risks.
Test Lead at DELL Agent Tools
February 1, 2010 - October 1, 2012
Test Lead on a robust device sales platform; validated order workflows and admin tracking; collaborated with developers to resolve defects and enhance usability.

Education

Engineering (Telecommunications) at Da Nang University of Technology
January 1, 2003 - January 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services
    World Wide Generation - Homepage
    World Wide Generation is a large-scale data platform used by 100+ global organizations to manage, validate, and analyze sustainability and ESG-related data. The platform supports data collection, reporting, and analytics workflows while ensuring high data accuracy, reliability, and scalability across multiple business domains. As a Senior QA, I'm responsible for defining test strategies, planning and executing manual testing activities, validating APIs and databases, performing regression and exploratory testing, and coordinating QA efforts across teams. I also applied AI-assisted testing approaches using Playwright and Claude to improve QA efficiency and reduce regression testing time by around 30%. QA ManualTesting TestLead APItesting SQL DataPlatform ESG RegressionTesting Agile Playwright AItesting…

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