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I'm Chaenel Hay-Senior, a Senior Learning Consultant at the intersection of consulting and learning design. I start with the business challenge, not the training brief, and deliver bespoke, evidence-based solutions that shift behavior and performance rather than just disseminate knowledge. I specialize in translating complex regulatory, legal, and technical content into pedagogically grounded interventions for professional audiences. My track record spans end-to-end programme leadership—from a compliance curriculum serving 5,000+ professionals across 30+ jurisdictions to a firm-wide AI adoption programme that achieved 80%+ global completion and a 60% increase in AI tool usage. I have been shortlisted for Learning Technology Awards alongside Sky and Barclays.…I'm Chaenel Hay-Senior, a Senior Learning Consultant at the intersection of consulting and learning design. I start with the business challenge, not the training brief, and deliver bespoke, evidence-based solutions that shift behavior and performance rather than just disseminate knowledge. I specialize in translating complex regulatory, legal, and technical content into pedagogically grounded interventions for professional audiences. My track record spans end-to-end programme leadership—from a compliance curriculum serving 5,000+ professionals across 30+ jurisdictions to a firm-wide AI adoption programme that achieved 80%+ global completion and a 60% increase in AI tool usage. I have been shortlisted for Learning Technology Awards alongside Sky and Barclays.

Chaenel

Instructional Designer, Designer, Content Designer, +1

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I'm Chaenel Hay-Senior, a Senior Learning Consultant at the intersection of consulting and learning design. I start with the business challenge, not the training brief, and deliver bespoke, evidence-based solutions that shift behavior and performance rather than just disseminate knowledge. I specialize in translating complex regulatory, legal, and technical content into pedagogically grounded interventions for professional audiences. My track record spans end-to-end programme leadership—from a compliance curriculum serving 5,000+ professionals across 30+ jurisdictions to a firm-wide AI adoption programme that achieved 80%+ global completion and a 60% increase in AI tool usage. I have been shortlisted for Learning Technology Awards alongside Sky and Barclays.…I'm Chaenel Hay-Senior, a Senior Learning Consultant at the intersection of consulting and learning design. I start with the business challenge, not the training brief, and deliver bespoke, evidence-based solutions that shift behavior and performance rather than just disseminate knowledge. I specialize in translating complex regulatory, legal, and technical content into pedagogically grounded interventions for professional audiences. My track record spans end-to-end programme leadership—from a compliance curriculum serving 5,000+ professionals across 30+ jurisdictions to a firm-wide AI adoption programme that achieved 80%+ global completion and a 60% increase in AI tool usage. I have been shortlisted for Learning Technology Awards alongside Sky and Barclays.

Available to hire

I’m Chaenel Hay-Senior, a Senior Learning Consultant at the intersection of consulting and learning design. I start with the business challenge, not the training brief, and deliver bespoke, evidence-based solutions that shift behavior and performance rather than just disseminate knowledge.

I specialize in translating complex regulatory, legal, and technical content into pedagogically grounded interventions for professional audiences. My track record spans end-to-end programme leadership—from a compliance curriculum serving 5,000+ professionals across 30+ jurisdictions to a firm-wide AI adoption programme that achieved 80%+ global completion and a 60% increase in AI tool usage. I have been shortlisted for Learning Technology Awards alongside Sky and Barclays.

Skills

Web Design

Logo

Experience Level

Web Design

Intermediate

Logo

Intermediate

Language

English

Fluent

Work Experience

Senior Learning Consultant - Freelance & Contract at Self-employed

April 1, 2026 - Present

Operating as an independent senior learning consultant across EdTech, legal, and financial services, taking on project-based and retained engagements where organizations need senior learning expertise without the overhead of a permanent hire.

Senior Learning Consultant at Linklaters LLP

January 1, 2023 - December 31, 2026

Led learning strategy and end-to-end redesigned global annual compliance training programme serving 5,000+ professionals across 30+ jurisdictions; consulted with global risk, compliance, and technology stakeholders to define performance objectives; redesigned learning architecture; implemented scenario-based methodologies increasing engagement metrics by 40%. Led firm-wide onboarding transformation learning; defined performance outcomes; designed scalable blended learning architecture; coordinated LMS migration affecting 500+ new hires annually across international offices. Championship of a Gen AI Foundation Training Programme—part of a three-tier AI capability framework—driving discovery, blended learning architecture, stakeholder management, and end-to-end delivery for a global professional audience. Achieved 80%+ firm-wide completion and a 60% increase in AI tool usage (20,000 → 32,000 prompts); uplift in active users (1,500 → 2,100 weekly). Shortlisted at Learning Technol

E-Learning Producer at ICEF

January 1, 2022 - December 31, 2023

Designed and delivered digital learning products for an international education business, managing end-to-end production from learning strategy through multimedia delivery. Applied learning design principles to commercial learning objectives, maintained digital learning asset libraries and brand guidelines across international markets.

Qualified Teacher (English) at Harris Academy Greenwich & Croydon High School

January 1, 2018 - December 31, 2021

Designed inclusive, evidence-based curriculum grounded in educational psychology and metacognitive strategies. Mentored trainees and newly qualified teachers in evidence-based practice.