Available to hire
I help local businesses, startups, and B2B/B2C brands grow their organic reach and revenue through strategic, data-driven SEO. From in-depth audits and technical fixes to content optimization, keyword targeting, and high-authority link building, I deliver end-to-end solutions that boost visibility, traffic, and conversions. My approachable and creative content strategy with analytical precision—building SEO frameworks that perform, scale, and sustain long-term growth.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Freelance SEO
January 1, 2020 - November 6, 2025Help local businesses, startups, and B2B/B2C brands grow through strategic data-driven SEO. From in-depth audits and technical fixes to content optimization, keyword targeting, and high-authority link building, I deliver end-to-end solutions that boost visibility, traffic, and conversions. My approach blends creative content strategy with analytical precision—building SEO frameworks that perform, scale, and sustain long-term growth.
Client Support Specialist at Alorica
April 1, 2025 - April 1, 2025Provided high-level support for B2B clients of internet services in the US, working directly with company owners, CEOs, CFOs, and presidents to set up and manage internet solutions tailored to their business needs. Ensured seamless onboarding and handled escalations with professionalism and urgency. Transitioned into an Admin Help Desk role supporting on‑shore US agents by generating daily, weekly, and monthly operational reports using Microsoft Excel. Troubleshot login credentials and internal tools; conducted quality assurance checks on ticket handling to ensure compliance with internal standards and timely issue resolution.
Customer Service Associate at Telus International Inc.
February 1, 2015 - February 1, 2015Delivered responsive, solution-focused support via phone and email to enhance customer satisfaction and reduce wait times. Provided basic technical assistance across multiple product lines and ensured timely resolution of client concerns to maintain service excellence.
Client Support Specialist at Alorica, Philippines
April 1, 2025 - April 1, 2025Provided high-level support for B2B clients in the US, working directly with company owners, CEOs, CFOs, and presidents to set up and manage internet solutions tailored to their business needs. Ensured seamless onboarding and handled escalations with professionals and urgency. Transitioned into Admin Help Desk role supporting on-shore US agents by generating daily, weekly, and monthly operation reports using Microsoft Excel. Troubleshot login credentials and internal tools used by service teams. Conducted quality assurance checks on ticket handling by Service Managers to ensure compliance with internal standards and timely resolution of client issues.
Customer Service Associate at Telus International Philippines
February 1, 2015 - February 1, 2015Delivered responsive, solution-focused support via phone and email to enhance customer satisfaction and reduce wait times. Provided basic technical assistance across multiple product lines and ensured timely resolution of client concerns to maintain service excellence.
SEO at Self-Employed / Freelance
January 1, 2020 - November 13, 2025Help local businesses, startups, and B2B/B2C brands grow their organic reach and revenue through strategic, data-driven SEO. From in-depth audits and technical fixes to content optimization, keyword targeting, and high-authority link building, I deliver end-to-end solutions that boost visibility, traffic, and conversions.
Client Support Specialist at Alorica Philippines
April 1, 2025 - April 1, 2025Provided high-level inbound/outbound support for US-based internet service clients, collaborating with company owners, CEOs, CFOs, and presidents to set up and manage tailored internet solutions. Ensured seamless onboarding, managed escalations with professionals and urgency, and transitioned into an Admin Help Desk role supporting onshore US agents with daily, weekly, and monthly operational reports.
Education
Bachelor of Science in Business Administration, Human Resources Management at Polytechnic University of the Philippines
October 1, 2022 - November 6, 2025Bachelor of Science in Business Administration - Human Resource Management at Polytechnic University of the Philippines
October 1, 2022 - November 6, 2025Bachelor of Science in Business Administration - Human Resource Management at Polytechnic University of the Philippines
October 1, 2022 - November 13, 2025Qualifications
Internet Marketing Boot Camp
February 1, 2008 - November 6, 2025Personal Enhancement Program – Telus International Philippines
May 1, 2014 - November 6, 2025White Hat SEO Fundamentals Training
August 1, 2020 - November 6, 2025Small Business Marketing Using YouTube
September 1, 2023 - November 6, 2025Build a Free Website with WordPress
November 1, 2024 - November 6, 2025How to Set Up a Facebook Ads Campaign
November 1, 2024 - November 6, 2025Internet Marketing Boot Camp
February 1, 2008 - November 6, 2025Personal Enhancement Program
May 1, 2014 - November 6, 2025White Hat SEO Fundamentals Training
August 1, 2020 - November 6, 2025Small Business Marketing Using YouTube
September 1, 2023 - November 6, 2025Build a Free Website with WordPress
November 1, 2024 - November 6, 2025How to Set Up a Facebook Ads Campaign
November 1, 2024 - November 6, 2025A Beginner's Guide to Local SEO
August 1, 2025 - November 6, 2025How to Create, Optimize, and Manage Google Business Profile
August 1, 2025 - November 6, 2025How to Master Local Keyword Research
September 1, 2025 - November 6, 2025Internet Marketing Boot Camp
February 1, 2008 - November 13, 2025Personal Enhancement Program
May 1, 2014 - November 13, 2025White Hat SEO Fundamentals Training
August 1, 2020 - November 13, 2025Small Business Marketing Using YouTube
September 1, 2023 - November 13, 2025Build a Free Website with WordPress
November 1, 2024 - November 13, 2025How to Set Up a Facebook Ads Campaign
November 1, 2024 - November 13, 2025Industry Experience
Software & Internet, Professional Services, Telecommunications, Media & Entertainment, Education, Other
Hire a Content Strategist
We have the best content strategist experts on Twine. Hire a content strategist today.