Available to hire
I’m a resourceful and people-centered virtual support professional with 10+ years of experience in administrative coordination, learning operations, and event logistics across corporate and non-profit sectors.
I’m calm, detail-oriented, and known for bringing a warm, genuine approach to professional environments.
Language
English
Fluent
Work Experience
Director of Events (Volunteer) at Professional Development Association of Canada
January 1, 2024 - PresentCoordinate logistics for 200+ guest charity galas; lead full event planning cycle: registration, communications, logistics, volunteer coordination, setup, and real-time problem solving. Liaised with venues, performers, sponsors and vendors to ensure smooth execution; designed event proposal, signage and slides in both English & Mandarin.
Empowerment Coach & Event Facilitator at Self-Employed
January 1, 2022 - PresentDesigned and facilitated online workshops and digital programs for adult learners; managed registration, tech setup (Zoom/Telegram), reminders, and post-session communication; created structured Google Sheets to track program milestones and session notes.
Learning & Development Support Specialist at Rogers Communications
January 1, 2015 - December 31, 2022Supported internal training coordination across national teams: scheduling, registration, onboarding, and reminders for virtual learning events; maintained tracking of program feedback and attendance; liaised between departments, facilitators, and participants to ensure clear communication and smooth session flow; created and updated internal documentation and resource links; responded to inquiries with professionalism.
Content Curator (Stretch Assignment) at Rogers Communications
January 1, 2018 - December 31, 2021Audited internal documents and training materials for accuracy, alignment, and clarity; supported content organization across LMS systems and Google Drive; prioritized revision requests and tracked completion.
Training & Project Support (Various Roles) at Rogers Communications
January 1, 2006 - December 31, 2015Supported national rollout of learning and leadership initiatives, managing timelines, communication, and documentation; developed job aids, guides, and coaching and communication modules; transformed complex information into clear, engaging content to support diverse learners; collected participation data and prepared reports for leadership on engagement metrics.
Education
Bachelor of Arts – Economics & Japanese at University of British Columbia
January 11, 2030 - January 15, 2026Certificate in Adult Education – Staff Training & Development (Honours) at Seneca College
January 11, 2030 - January 15, 2026Instructing Adults Certificate (GPA 4.0) at George Brown College
January 11, 2030 - January 15, 2026Qualifications
Adult Education Certificate – Staff Training & Development (Honours)
January 11, 2030 - January 15, 2026Instructing Adults Certificate (GPA 4.0)
January 11, 2030 - January 15, 2026Industry Experience
Non-Profit Organization, Telecommunications, Education, Professional Services, Media & Entertainment
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