I'm Chin Mai Chan, a Global Product Owner with 14 years of international experience leading distributed teams across global markets. I specialize in data-driven product development, product vision definition, backlog management, and end-to-end solution delivery within Agile frameworks. I have a proven track record of driving 22% operational improvements and €800K+ in cost savings through stakeholder alignment and translating technical requirements into business outcomes at L’Oréal and Fortune 500 companies. I've managed remote teams across multiple time zones with asynchronous collaboration and am fluent in six languages to facilitate global stakeholder engagement. My experience spans data governance, commercial strategy, and data excellence, enabling data-driven decision-making and scalable product roadmaps.

CHIN MAI CHAN

I'm Chin Mai Chan, a Global Product Owner with 14 years of international experience leading distributed teams across global markets. I specialize in data-driven product development, product vision definition, backlog management, and end-to-end solution delivery within Agile frameworks. I have a proven track record of driving 22% operational improvements and €800K+ in cost savings through stakeholder alignment and translating technical requirements into business outcomes at L’Oréal and Fortune 500 companies. I've managed remote teams across multiple time zones with asynchronous collaboration and am fluent in six languages to facilitate global stakeholder engagement. My experience spans data governance, commercial strategy, and data excellence, enabling data-driven decision-making and scalable product roadmaps.

Available to hire

I’m Chin Mai Chan, a Global Product Owner with 14 years of international experience leading distributed teams across global markets. I specialize in data-driven product development, product vision definition, backlog management, and end-to-end solution delivery within Agile frameworks. I have a proven track record of driving 22% operational improvements and €800K+ in cost savings through stakeholder alignment and translating technical requirements into business outcomes at L’Oréal and Fortune 500 companies.

I’ve managed remote teams across multiple time zones with asynchronous collaboration and am fluent in six languages to facilitate global stakeholder engagement. My experience spans data governance, commercial strategy, and data excellence, enabling data-driven decision-making and scalable product roadmaps.

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Language

English
Fluent
Tagalog
Advanced
Italian
Intermediate
French
Intermediate

Work Experience

Global Product Owner | Data Governance at L’Oréal (Paris)
January 1, 2024 - Present
Architected the Commerce data domain layer within the global BeautyTech platform to enable AI and advanced analytics. Drove global commercial data strategy and governance alignment across markets, increasing data reliability by 22%. Collaborated with stakeholders and IT to design business planning tools that support data-driven decision making and roadmap development. Achieved a 98% sprint completion rate with remote development teams, prioritizing backlog based on business value and strategic goals.
Revenue Growth Senior Specialist | Commercial Strategy at L’Oréal (Milan)
January 1, 2022 - December 31, 2024
Spearheaded strategic discussions with cross-functional teams to optimize trade practices, driving makeup category top-line growth of 6%. Defined and implemented enhancement initiatives focusing on revenue growth levers: brand price positioning, product mix management, promotional optimization, and trade spend management.
Master Data Executive | Data Excellence at L’Oréal (Hong Kong)
January 1, 2018 - December 31, 2022
Implemented and maintained data governance for client and product data in line with group quality procedures. Led 5 local and 4 cross-hub automation projects, transforming manual workflows into efficient digital processes in collaboration with IT and business users.
Team Lead | Project Management at SDL (Hong Kong)
January 1, 2017 - December 31, 2018
Managed and mentored project managers, delivering 98% on-time delivery and 95%+ client satisfaction for the largest client in the life sciences vertical. Oversaw planning, resource allocation, and risk mitigation, and collaborated with sales to foster account growth and 100% client retention.
Project Manager | Project Management at TransPerfect (Hong Kong)
January 1, 2015 - December 31, 2017
Oversaw end-to-end project management for the Life Sciences vertical, delivering within-budget, high-quality outputs with 99% on-time turnaround. Coordinated with linguists to meet dynamic project parameters and managed stakeholder communication.
Multilingual Senior Analyst | Business Intelligence at Accenture (Prague)
January 1, 2013 - December 31, 2015
Drove business excellence and identified fraud through vendor performance analytics in the Greater China region. Analyzed data using MS Excel, Tableau, and QlikView, presenting insights that generated significant monetary savings.
Data Management Specialist | Data Excellence at IBM (Manila)
January 1, 2011 - December 31, 2013
Implemented data quality management processes to monitor, assess, and improve data quality across the organization. Certified Six Sigma Green Belt; led a 4x11 work schedule project that improved team efficiency by 22% and reduced overhead costs by 26%.

Education

Bachelor of Science in Management Accountancy at University of Santo Tomas
January 11, 2030 - January 7, 2026

Qualifications

Six Sigma Green Belt
January 11, 2030 - January 7, 2026

Industry Experience

Consumer Goods, Professional Services, Life Sciences, Manufacturing, Retail, Software & Internet