Hi, I’m Allyssa (you can call me Yssa), an Executive Assistant and Operations Support professional with a strong background in administration, finance coordination, and marketing support. I’ve worked with service-based businesses in healthcare, finance, insurance, property management, and corporate settings, supporting founders and executives who need someone reliable to keep operations running smoothly behind the scenes. My experience spans payroll preparation, KPI and report tracking, vendor and billing management, compliance coordination, and executive-level admin support, along with hands-on social media and marketing execution. Most recently, I’ve supported a physical therapy clinic and a financial advisory firm, where I handled everything from payroll prep and performance reporting to staff onboarding, document management, and content coordination. In past roles, I’ve also worked in insurance, property management, and corporate operations, giving me a solid understanding of structured processes, deadlines, and accuracy-driven work. What sets me apart is how I think about my role. I don’t just complete tasks. I build systems, spot gaps, and take ownership so things don’t fall through the cracks. I’m detail-oriented, process-driven, and calm under pressure, especially when handling sensitive operational or financial data. I also communicate clearly and proactively, so the people I support always know where things stand. Clients usually describe me as dependable, organized, and easy to work with. If you’re looking for someone who can manage the details, bring structure to your operations, and genuinely care about the quality of the work, I’d love to be part of your team.

Allyssa Cinchez

Hi, I’m Allyssa (you can call me Yssa), an Executive Assistant and Operations Support professional with a strong background in administration, finance coordination, and marketing support. I’ve worked with service-based businesses in healthcare, finance, insurance, property management, and corporate settings, supporting founders and executives who need someone reliable to keep operations running smoothly behind the scenes. My experience spans payroll preparation, KPI and report tracking, vendor and billing management, compliance coordination, and executive-level admin support, along with hands-on social media and marketing execution. Most recently, I’ve supported a physical therapy clinic and a financial advisory firm, where I handled everything from payroll prep and performance reporting to staff onboarding, document management, and content coordination. In past roles, I’ve also worked in insurance, property management, and corporate operations, giving me a solid understanding of structured processes, deadlines, and accuracy-driven work. What sets me apart is how I think about my role. I don’t just complete tasks. I build systems, spot gaps, and take ownership so things don’t fall through the cracks. I’m detail-oriented, process-driven, and calm under pressure, especially when handling sensitive operational or financial data. I also communicate clearly and proactively, so the people I support always know where things stand. Clients usually describe me as dependable, organized, and easy to work with. If you’re looking for someone who can manage the details, bring structure to your operations, and genuinely care about the quality of the work, I’d love to be part of your team.

Available to hire

Hi, I’m Allyssa (you can call me Yssa), an Executive Assistant and Operations Support professional with a strong background in administration, finance coordination, and marketing support.

I’ve worked with service-based businesses in healthcare, finance, insurance, property management, and corporate settings, supporting founders and executives who need someone reliable to keep operations running smoothly behind the scenes. My experience spans payroll preparation, KPI and report tracking, vendor and billing management, compliance coordination, and executive-level admin support, along with hands-on social media and marketing execution.

Most recently, I’ve supported a physical therapy clinic and a financial advisory firm, where I handled everything from payroll prep and performance reporting to staff onboarding, document management, and content coordination. In past roles, I’ve also worked in insurance, property management, and corporate operations, giving me a solid understanding of structured processes, deadlines, and accuracy-driven work.

What sets me apart is how I think about my role. I don’t just complete tasks. I build systems, spot gaps, and take ownership so things don’t fall through the cracks. I’m detail-oriented, process-driven, and calm under pressure, especially when handling sensitive operational or financial data. I also communicate clearly and proactively, so the people I support always know where things stand.

Clients usually describe me as dependable, organized, and easy to work with. If you’re looking for someone who can manage the details, bring structure to your operations, and genuinely care about the quality of the work, I’d love to be part of your team.

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Language

English
Advanced

Work Experience

Executive Assistant | Social Media Manager at Bellingham Physical Therapy
April 1, 2025 - Present
Provide executive-level administrative support to the Owner, coordinating clinical, operational, and marketing workflows. Streamlined weekly payroll processing and KPI dashboard reporting, improving accuracy and timeliness by 30%. Increased social media engagement and reach by 50% through content strategy revamp, brand consistency, and targeted campaigns. Designed and managed marketing materials and campaigns for new service launches (e.g., StemWave Therapy, Bike Fit), increasing inquiries and online traffic. Oversaw vendor billing and payment tracking, reducing duplicate entries by 40%. Created and maintained SOPs for payroll, vendor management, and marketing workflows. Managed staff onboarding and compliance tracking (Prompt, MedBridge, BCMS). Organized weekly staff meetings with detailed minutes and quarterly goal updates. Improved digital file management in SharePoint and OneDrive with folder standardization, reducing retrieval time by 50%. Collaborated cross-functionally with clin
Executive Assistant | Social Media Manager at Manulife
December 1, 2024 - Present
Executive & client support: manage calendars, emails, and client relationships. Recruitment & talent sourcing using LinkedIn Recruiter Lite, crafting outreach messages and tracking responses. Social media & content management: develop and schedule recruitment-focused content, manage engagement, and analyze performance. Event planning & coordination: organize client and recruitment events, handling logistics, EDM creation, and vendor coordination. Data & performance tracking: monitor advisor production goals, incentive trip qualifications, and business development bonuses. Document & case management: oversee form submissions, claims processing, and outstanding requirements. Marketing & branding: create newsletters, recruitment materials, and LinkedIn posts to enhance engagement.
Executive Assistant | Social Media Manager | Property Manager at Rosie Investment Corp.
February 1, 2024 - November 1, 2024
Calendar management to optimize daily operations. Email management to ensure timely correspondence. Rentec Direct property management to oversee tasks and tenant satisfaction. Website performance monitoring with Google Analytics and Search Console. Social media management for Facebook and Instagram, analyzing post performance to refine strategies. Project management to improve efficiency. Document management and presentation creation using Microsoft Office. Travel coordination for executive travel.
General Virtual Assistant at Farmers Insurance
July 1, 2023 - February 1, 2024
Create and maintain documents. Calendar management. Email management. Create Acords for customers. Conduct research on properties. Conduct calls to follow up or renew contracts with leads.
Administrative Assistant III at Mines and Geosciences Bureau
February 1, 2023 - June 1, 2023
Handle incoming and outgoing correspondence and documents, prepare various documents, and maintain a database and filing system. Perform other duties as assigned by supervisor.
Service Admin Supervisor at Toyota
October 1, 2021 - February 1, 2023
Responsible for generating and updating sales reports, creating a database, and monitoring repair orders. Ensure monthly quotas are met; transmit Toyota Motor Philippines promo activities. Other duties as assigned by supervisor.
Job Controller at Toyota
September 1, 2019 - October 1, 2021
Manage a team of technicians and apprentices, scheduling work, recording technician time, writing reports, liaising with other departments, ensuring productivity, and maintaining progress on vehicles.

Education

Bachelor of Science in Industrial Engineering at Xavier University Ateneo de Cagayan
January 1, 2014 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Media & Entertainment, Software & Internet, Education