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I'm a hands-on IT professional with extensive experience building and supporting Windows Server environments, virtualization, cloud services, databases, ERP, and collaboration tools. I design reliable IT infrastructures, secure networks, and productive user experiences across on-premises and cloud platforms. Beyond work, I founded The International Echoes Hub, an online community connecting music lovers worldwide. I build web assets, manage multilingual platforms, and coordinate volunteers to keep the site vibrant and accessible.…I'm a hands-on IT professional with extensive experience building and supporting Windows Server environments, virtualization, cloud services, databases, ERP, and collaboration tools. I design reliable IT infrastructures, secure networks, and productive user experiences across on-premises and cloud platforms. Beyond work, I founded The International Echoes Hub, an online community connecting music lovers worldwide. I build web assets, manage multilingual platforms, and coordinate volunteers to keep the site vibrant and accessible.

Christopher J. Serres

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I'm a hands-on IT professional with extensive experience building and supporting Windows Server environments, virtualization, cloud services, databases, ERP, and collaboration tools. I design reliable IT infrastructures, secure networks, and productive user experiences across on-premises and cloud platforms. Beyond work, I founded The International Echoes Hub, an online community connecting music lovers worldwide. I build web assets, manage multilingual platforms, and coordinate volunteers to keep the site vibrant and accessible.…I'm a hands-on IT professional with extensive experience building and supporting Windows Server environments, virtualization, cloud services, databases, ERP, and collaboration tools. I design reliable IT infrastructures, secure networks, and productive user experiences across on-premises and cloud platforms. Beyond work, I founded The International Echoes Hub, an online community connecting music lovers worldwide. I build web assets, manage multilingual platforms, and coordinate volunteers to keep the site vibrant and accessible.

Available to hire

I’m a hands-on IT professional with extensive experience building and supporting Windows Server environments, virtualization, cloud services, databases, ERP, and collaboration tools. I design reliable IT infrastructures, secure networks, and productive user experiences across on-premises and cloud platforms.

Beyond work, I founded The International Echoes Hub, an online community connecting music lovers worldwide. I build web assets, manage multilingual platforms, and coordinate volunteers to keep the site vibrant and accessible.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

IT Tech II at Grange CoOp

November 1, 2015 - February 1, 2025

Help desk specialist providing RingCentral cloud-based communications, Office 365 administration, Azure Active Directory administration, Lansweeper asset management, Epicore Eagle ERP/POS integration, SD-WAN (Velocloud) for edge devices, and IT service management.

Systems Administrator at ICWUSA

May 1, 2015 - October 1, 2025

Full lifecycle IT support across servers, workstations, and network infrastructure; Microsoft Entra/Office 365 administration, policy and security implementation; ERP SQL Server and Exchange environment management; Webmaster for three WordPress sites with PHP customizations; VPN/firewall, Hyper-V virtualization, Teams; vendor relationships and asset lifecycle management; on-site and off-site backups; marketing support and digital campaigns; campus networking and access control systems.

Network Administrator at Plexis Healthcare Systems

January 1, 2014 - May 1, 2015

Administered LAN/WAN, servers, and client workstations for 100+ users; managed Exchange Server, VoIP, Microsoft Lync, and Azure backups; designed and maintained network documentation and security procedures; led troubleshooting, upgrades, and software distribution; procurement and vendor management.

IT Administrator at Highway Products Inc. / Pavati Marine

November 1, 2010 - March 1, 2013

Oversaw all servers, desktops, and network hardware/software; managed CRM systems, Microsoft licensing, SQL databases, and Visual Basic scripting; produced marketing content and web development (HTML, PHP, Flash); provided customer service and technical support.

Founder / Webmaster at The International Echoes Hub (Hobby)

January 1, 2004 - Present

Founded and grew a global online community (20,000+ members across 60 countries) focused on music preservation; built and managed web infrastructure, chat systems, automated scripts, and multilingual rule systems (26 languages); coordinated 24/7 volunteer moderators and provided live tech support.

Owner / IT Consultant at Serres Online Solutions

January 1, 2009 - January 1, 2010

Delivered break-fix and network services to small businesses and individuals; provided custom web design, PHP development, Flash animation, and hosting solutions.

Fire Control Weapons Technician at United States Navy

January 1, 1990 - January 1, 1993

Operated and maintained shipboard defense systems, CIWS, and fire control electronics; certified in Fire Control Systems, CIWS, and Magazine Safety Systems.