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I’m a UX and content designer with 10+ years’ experience in UX/UI design, user research, content strategy and visual design. I’ve led major digital projects, from redesigning B2C websites to creating new information architectures, always with a user-centred focus. Skilled in both strategy and hands-on design, I bring creativity, insight and tangible results to every project.…

Claire Havell

UX Designer, Product Designer, Content Designer, +3

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I’m a UX and content designer with 10+ years’ experience in UX/UI design, user research, content strategy and visual design. I’ve led major digital projects, from redesigning B2C websites to creating new information architectures, always with a user-centred focus. Skilled in both strategy and hands-on design, I bring creativity, insight and tangible results to every project.…

Available to hire

I’m a UX and content designer with 10+ years’ experience in UX/UI design, user research, content strategy and visual design. I’ve led major digital projects, from redesigning B2C websites to creating new information architectures, always with a user-centred focus. Skilled in both strategy and hands-on design, I bring creativity, insight and tangible results to every project.

Skills

Experience Level

Product Design

Expert

Illustration

Expert

Web Design

Expert

Language

English

Fluent

Work Experience

Content Designer at Anna Freud

January 1, 2024 - Present

Audited over 1000 pages of content for a 15-year online training manual; designed and facilitated user testing; created a robust Information Architecture; produced page designs and content templates; supported the build of the new structure and pages; created a tagging taxonomy; authored a publishing guide; mentored team in user research and UX principles.

Designer at Pier Pressure Escape Rooms

January 1, 2022 - Present

Created high-quality 2D artwork; designed escape room sets, puzzles, characters and props; produced branded B2C and B2B marketing materials; provided UX/UI and content design consultation.

Product Designer at INTO University Partnerships

January 1, 2022 - September 22, 2025

UX design lead for the B2C website; conducted user research; built and tested wireframes and prototypes; created high-fidelity mock-ups; developed a web content strategy; delivered ideation and design workshops; mentored content team and junior UX designers.

Web Content Manager at INTO University Partnerships

January 1, 2017 - September 22, 2025

Managed a web content team of 3 editors; designed and implemented a content strategy for the B2C website; served as UX and content design consultant; conducted user testing and research; created user journeys and personas; led workshops; built pages using CMS (DNN and Umbraco); produced SEO-optimised content.

Web Editor at INTO University Partnerships

January 1, 2015 - September 22, 2025

Produced SEO-optimised web content; designed and maintained webpages; served as UX team specialist; led user testing and research; facilitated ideation workshops; monitored performance with Google Analytics; authored monthly performance and SEO/content reports.

Web Content Creator at Express Chemist

January 1, 2014 - September 22, 2025

Researched and wrote SEO-optimised product descriptions and health articles; created a company blog on Wordpress; designed infographics, banners and other visual assets; developed a content strategy for the blog.