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Hi, I’m Claudia Soares. I’m a 27-year-old marketing professional with a passion for communication, strategic planning, and customer success. I focus on performance, organization, and results, blending data-driven approaches with creative problem solving to turn ideas into measurable outcomes. I’m dynamic, dedicated, and hands-on, driven by seeing ideas come to life. I enjoy building processes, aligning teams, and delivering value for customers and brands alike.…Hi, I’m Claudia Soares. I’m a 27-year-old marketing professional with a passion for communication, strategic planning, and customer success. I focus on performance, organization, and results, blending data-driven approaches with creative problem solving to turn ideas into measurable outcomes. I’m dynamic, dedicated, and hands-on, driven by seeing ideas come to life. I enjoy building processes, aligning teams, and delivering value for customers and brands alike.

Claudia Soares

Marketing Strategist, Influencer Marketing Manager, Growth Marketer, +6

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Hi, I’m Claudia Soares. I’m a 27-year-old marketing professional with a passion for communication, strategic planning, and customer success. I focus on performance, organization, and results, blending data-driven approaches with creative problem solving to turn ideas into measurable outcomes. I’m dynamic, dedicated, and hands-on, driven by seeing ideas come to life. I enjoy building processes, aligning teams, and delivering value for customers and brands alike.…Hi, I’m Claudia Soares. I’m a 27-year-old marketing professional with a passion for communication, strategic planning, and customer success. I focus on performance, organization, and results, blending data-driven approaches with creative problem solving to turn ideas into measurable outcomes. I’m dynamic, dedicated, and hands-on, driven by seeing ideas come to life. I enjoy building processes, aligning teams, and delivering value for customers and brands alike.

Available to hire

Hi, I’m Claudia Soares. I’m a 27-year-old marketing professional with a passion for communication, strategic planning, and customer success. I focus on performance, organization, and results, blending data-driven approaches with creative problem solving to turn ideas into measurable outcomes.

I’m dynamic, dedicated, and hands-on, driven by seeing ideas come to life. I enjoy building processes, aligning teams, and delivering value for customers and brands alike.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Marketing Coordinator at Zoppy

January 1, 2023 - January 1, 2025

Led Zoppy’s marketing initiatives, overseeing content creation, events, and influencer strategies. Focused on brand strengthening and measurable results, achieving over 10,000 new followers and 200,000+ monthly organic views. Reached the highest historical NMRR and achieved 120% of the quarterly goal.

Influencer Experience & Events Coordinator at Zoppy

January 1, 2023 - January 1, 2025

Structured and managed the influencer and events department, creating annual plans, processes, and clear KPIs. Developed investment, performance, and branding strategies, generating over R$100K in direct revenue and managing 25 active influencers with 60+ organic posts per month.

Customer Success Supervisor at Zoppy

January 1, 2023 - January 1, 2025

Led customer support and ongoing teams, improving response time and customer satisfaction metrics. Developed engagement plans including playbooks, WhatsApp campaigns, internal training materials, upsell projects, and CRM services focused on reducing churn.

Inside Sales at Allugator

January 1, 2022 - January 1, 2023

Managed leads via WhatsApp and calls, closed new subscription contracts, applied SPIN Selling techniques, managed CRM (HubSpot), and contributed to campaign and sales strategy improvements. Generated over R$1M in subscription revenue.

Marketing Assistant at AP Ponto Construtora

December 31, 2020 - December 31, 2021

Created sales and post-sales campaigns focused on retention and referrals, managed post-sales messaging flows, internal marketing, event planning, social media content, and monthly performance reports.