I am a storyteller. Writing stories and transporting people into different sceneries and emotions is my absolute passion. Hence why I studies Business Communication, to help businesses communicate with costumers. But I also enjoy translating and editing, so that other authors and storytellers can get where they need to go. Recently, I decided to amplify my communications skills to design, a strong visual way to connect to people, hence why I'm now an Editorial Design Masters Student.…

Cláudia Leal

I am a storyteller. Writing stories and transporting people into different sceneries and emotions is my absolute passion. Hence why I studies Business Communication, to help businesses communicate with costumers. But I also enjoy translating and editing, so that other authors and storytellers can get where they need to go. Recently, I decided to amplify my communications skills to design, a strong visual way to connect to people, hence why I'm now an Editorial Design Masters Student.…

Available to hire

I am a storyteller. Writing stories and transporting people into different sceneries and emotions is my absolute passion. Hence why I studies Business Communication, to help businesses communicate with costumers. But I also enjoy translating and editing, so that other authors and storytellers can get where they need to go. Recently, I decided to amplify my communications skills to design, a strong visual way to connect to people, hence why I’m now an Editorial Design Masters Student.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Fluent
French
Advanced
German
Advanced
Italian
Beginner

Work Experience

FREELANCER - TEXT EDITING & REVISION
November 1, 2016 - Present
grammar and syntax revision (PT-PT, EN); format editing (PT-PT, EN); AI training PT-PT (a DeepL project)
GUEST RELATIONS at Sublime Comporta
October 1, 2024 - September 30, 2025
availability to all guests’ requests // email, WhatsApp, phone - reservations, VIP amenities preparation, caring - reception and check-in/check-out
NIGHT AUDITOR - GUEST RELATIONS at Clinique La Prairie
January 1, 2024 - September 30, 2024
reception and check-in/check-out to HNWIs - billing and calendar planning, coordination with different department - availability to all guests’ requests - guests’ files auditing
SHOPKEEPER & SPA RECEPTIONIST at Kiosk - Vitalità | Ermitage Wellness & Spa Hotel
October 1, 2022 - December 31, 2023
sales and reservations - hotel guests’ assistance - spa area assistance and surveillance and bar juice management - newspapers and magazines stock management
TOURISM HOSTESS at Maison Cailler | Nestlé Suisse SA
March 1, 2022 - June 30, 2022
tourists welcome and introduction to the museum - ticket and Nestlè products sales - guided chocolate tastings
WINE TOUR GUIDE at Quinta do Bomfim | Symington Family Estates, Vinhos S.A.
February 1, 2018 - August 31, 2021
guided tours and hosting; - sales assistance and counseling - stock management
SENIOR TOUR GUIDE & COMMUNICATIONS MANAGER at Real Companhia Velha's Wine Cellars | Vinjolip Unipessoal, Lda.
April 1, 2015 - February 28, 2018
operational management and communications team management - online shop and social media development and maintenance - image editing and graphic identity development - guided tours, sommelier and sales - promoting events in fairs and partner shops

Education

MA Student in Editorial Design at Instituto Politécnico de Tomar - IPT
September 29, 2025 - October 3, 2027
BA in Business Communications at Porto Accounting and Business School, Politécnico do Porto - ISCAP
September 1, 2014 - July 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Retail, Education, Software & Internet