Available to hire
I am Claudia Zabaleta, a Social Media Manager and Content Creator with over four years of experience building and growing luxury, beauty, mass-consumption, and lifestyle brands across Colombia, Chile, and Mexico. I specialize in social media management, influencer partnerships, and audiovisual content creation that resonates with audiences and drives engagement.
Currently pursuing a Master’s in Fashion and Luxury Marketing at Universidad Europea de Madrid, I design impactful digital experiences and coordinate influencers and UGC creators to deliver authentic content and KPI-driven results.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Spanish; Castilian
Fluent
English
Advanced
Work Experience
Jr. Content Manager at Blush-Bar
February 12, 2024 - October 3, 2025Content management on Instagram, TikTok, and Pinterest for a luxury retail brand in Colombia, Chile, and Mexico, featuring brands such as Rare Beauty, Huda Beauty, and Natasha Denona. I combined storytelling, audiovisual production, and KPI analysis, achieving over 1M monthly accounts reached in Colombia, 1.5M in Chile, and 903K in Mexico, with strong engagement across all platforms. Additionally, I coordinated influencers and UGC creators to generate authentic, high-impact content.
Community Manager / Content Manager at BANToo Marketing
February 21, 2022 - February 9, 2024I developed and executed digital strategies for food, beauty, and lifestyle brands, focusing on social media management, content creation, SEO, and community engagement. For Productos Lácteos Paco’s (Colombia), I redefined the target audience toward restaurants, implementing digital strategies that significantly increased B2B clients. At Bojanini Experts (Colombia, Spain, and Peru), I managed the community and customer acquisition through social media, RD Station CRM, and SEO-optimized blogs, expanding the client base and improving customer loyalty. Additionally, I created and managed content for international brands such as Tampico (LATAM), Santo Amaro Foods (USA), El Arca (Venezuela), and Tekko Plast (Colombia), achieving greater reach and engagement across their digital platforms.
Freelance Community Manager at Congrupo SAS
September 15, 2022 - November 30, 2023Managing social media and creating video content (Reels) for Flips (snack, Colombia, Panama, Spain, Ecuador), I planned and executed digital and community strategies, leading the successful launch in Ecuador and strengthening interaction through trends and contests. For Jaibel (tea) and Karymba (cereal, Colombia), I designed content focused on women’s wellness and family audiences, increasing visibility, engagement, and community growth. I also implemented paid campaigns, coordinated with influencers, and analyzed KPIs, optimizing the digital performance of all brands.
Community Manager / Content Manager at BanTo Marketing
January 1, 2024 - January 1, 2024Developed and executed digital strategies for food, beauty, and lifestyle brands, focusing on social media management, content creation, SEO, and community engagement.
Freelance Community Manager at Congrupo S A S
December 31, 2023 - December 31, 2023Managed social media and created video content (Reels) for Flips (snacks, Colombia, Panama, Spain, Ecuador); planned and executed digital and community strategies, leading the Ecuador launch and boosting engagement.
Community Manager at Bojanini Experts
December 31, 2023 - December 31, 2023Managed community and customer acquisition through social media, CRM, and SEO-optimized blogs; expanded client base and improved loyalty.
Content/Community Manager at Jaibel Tea & Karymba Cereals
December 31, 2023 - December 31, 2023Designed content focused on women's wellness and family audiences; increased visibility and engagement; implemented paid campaigns, coordinated with influencers, and analyzed KPIs to optimize digital performance across brands.
Education
Master's Degree in Fashion Marketing and Communication at Universidad Europea de Madrid
October 20, 2025 - July 31, 2026Social Communicator and Journalist at Universidad de La Sabana
January 15, 2017 - November 23, 2021Master’s Degree in Fashion Marketing and Communication at Universidad Europea de Madrid
January 11, 2030 - November 1, 2025Social Communicator and Journalist at Universidad de La Sabana
January 1, 2017 - January 1, 2021TikTok Content Strategy at Platzi
January 1, 2024 - January 1, 2024Strategic Writing for Social Media at Platzi
January 1, 2024 - January 1, 2024Influencer Marketing at Platzi
January 1, 2023 - January 1, 2023LVMH Inside LVMH Certificate at LVMH LVMH
January 1, 2025 - November 1, 2025Qualifications
TikTok Content Strategy
January 1, 2024 - January 31, 2024Platzi
Strategic Writing for Social Media
February 1, 2024 - February 29, 2024Platzi
Influencer Marketing
January 1, 2023 - October 20, 2025LVMH Certificate
January 1, 2025 - October 22, 2025LVMH Inside LVMH Certificate
January 1, 2025 - November 1, 2025TikTok Content Strategy
January 1, 2024 - January 1, 2024Strategic Writing for Social Media
January 1, 2024 - January 1, 2024Influencer Marketing
January 1, 2023 - January 1, 2023Industry Experience
Media & Entertainment, Retail, Consumer Goods, Professional Services
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