I am a passionate and experienced product designer with a human-centered approach to crafting solutions that drive business value and enhance user experience. I have led teams and collaborated cross-functionally in regulated financial and logistics sectors, empowering my team with empathy, discovery, narrative, and interaction foundations. My background spans designing interfaces for both web and mobile across diverse industries including finance and logistics. I approach problem-solving strategically, collaboratively, and iteratively, always keeping the user at the center of the design process with a strong commitment to usability and stakeholder engagement.

Clive Fernandes

I am a passionate and experienced product designer with a human-centered approach to crafting solutions that drive business value and enhance user experience. I have led teams and collaborated cross-functionally in regulated financial and logistics sectors, empowering my team with empathy, discovery, narrative, and interaction foundations. My background spans designing interfaces for both web and mobile across diverse industries including finance and logistics. I approach problem-solving strategically, collaboratively, and iteratively, always keeping the user at the center of the design process with a strong commitment to usability and stakeholder engagement.

Available to hire

I am a passionate and experienced product designer with a human-centered approach to crafting solutions that drive business value and enhance user experience. I have led teams and collaborated cross-functionally in regulated financial and logistics sectors, empowering my team with empathy, discovery, narrative, and interaction foundations.

My background spans designing interfaces for both web and mobile across diverse industries including finance and logistics. I approach problem-solving strategically, collaboratively, and iteratively, always keeping the user at the center of the design process with a strong commitment to usability and stakeholder engagement.

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Work Experience

Lead Designer at Morningstar
March 1, 2020 - Present
Lead Designer for Morningstar's Advisor Workstation and Workstation Mobile App. Built strong relationships with internal and external stakeholders to understand business priorities and used a human-centered approach to design solutions for advisors' success and financial planning. Led and coached a team of strategists, UX researchers, and UI designers navigating complex design challenges in a regulated space. Empowered the team through established design principles and new foundations of empathy, discovery, narrative, and interaction. Collaborated with Sales, Product, Technology, Marketing, and Support teams to maintain a holistic service model and managed day-to-day product operations with a strategic, collaborative, iterative, and user-centric approach that drove business value.
Sr. Designer at Blue Dart DHL
March 1, 2020 - July 29, 2025
Responsible for the suite of apps and interfaces Blue Dart uses to run its core logistics business. Designed interfaces including the B2C website, B2B dashboards, delivery agent apps, and tracking UI.
UX Consultant at Ernst & Young
March 1, 2018 - July 29, 2025
Member of the global digital team, working hand-in-hand with clients and consultants to support implementation by rapidly creating digital prototypes and embedding recommendations in client technology platforms. Delivered solutions ranging from simple custom apps to enabling end-to-end digital transformation.
UX Designer at Cognizant
May 1, 2017 - July 29, 2025
Worked in an Agile team designing userflows, information architecture, and UI for multiple Fortune 500 clients. Conducted consumer interviews to generate journey maps for end-to-end product research, purchase, usage, and service experiences. Iteratively designed and tested new layouts and interactions via wireframes and hi-fi mockups.
Designer at HFI
April 1, 2015 - July 29, 2025
Created personas, user flows, and scenarios to clarify user and client needs. Rapidly built prototypes, developed UI, collaborated closely with developers for implementation. Communicated design decisions through mid-hi-fi wireframes and detailed interaction specs. Revamped the entire web and mobile UI for Asia's largest banking organization.
Lead Designer at Morningstar
March 1, 2020 - Present
Led design efforts for Morningstar's Advisor Workstation and Workstation Mobile App, fostering strong relationships with stakeholders to align business priorities with user-centered designs. Managed and coached a multidisciplinary team of strategists, UX researchers, and UI designers navigating complex challenges in a regulated environment. Collaborated closely with Sales, Product, Technology, Marketing, and Support teams to maintain a comprehensive service model, driving product success and future financial planning innovations.
Sr. Designer at Blue Dart DHL
March 1, 2020 - August 13, 2025
Responsible for designing the suite of applications and interfaces supporting Blue Dart's core logistics operations including B2C website, B2B dashboards, delivery agent applications, and tracking UI. Delivered user-centric designs that enhanced operational efficiency and customer experience across multiple platforms.
UX Consultant at Ernst & Young
March 1, 2018 - August 13, 2025
Contributed to the global digital team by working closely with clients and consultants to provide rapid digital prototypes and embed UX recommendations within existing technology platforms. Supported digital transformation through creation of custom applications ranging from simple tools to comprehensive end-to-end solutions.
UX Designer at Cognizant
May 1, 2017 - August 13, 2025
Worked within Agile teams to design user flows, information architecture, and user interfaces for Fortune 500 clients. Conducted user interviews to generate journey maps and iteratively designed and tested interfaces through wireframes and high fidelity mockups, ensuring alignment with user needs and business goals.
HFI Designer
April 1, 2015 - August 13, 2025
Created personas, user flows, and scenarios to clarify user and client needs. Rapidly built prototypes, developed UI, and collaborated with developers for implementation. Communicated design decisions through detailed wireframes and interaction specifications. Revamped web and mobile UI for Asia's largest banking organization.

Education

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Qualifications

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Industry Experience

Financial Services, Transportation & Logistics, Professional Services, Software & Internet