Senior Solution Analyst at Salt Mobile SA

Conducted technical and business analysis of Lawful Interception platforms to bridge business and technical needs. Investigated errors related to automated authority requests (information requests, historical data reports, real-time interceptions). Developed automated test scenarios to validate new features, implement fixes, and ensure non-regression testing for LI platforms. Integrated new Salt products into LI platforms to ensure regulatory compliance. Managed data privacy requirements including anonymization and archival of customer data. Coordinated deployment of software releases into production environments. Maintained and updated comprehensive documentation for LI platforms. Contributed to projects such as enhancing the Salt Document Management System for improved scanning, indexing, and storage of customer contracts. Served as employee ambassador for Network and IT division during office relocation. Actively participated in Salt ESG working group.

Project Manager / Business Analyst at MNC, an Atsukè company

Led the end-to-end development of the ZVV Tickets App (iOS/Android) for Zurich’s public transport authority, coordinating requirements, mockups, budget planning, stakeholder management, testing, and rollout. Managed the SMS Postage Stamp project for Swiss Post, from scoping and requirements through delivery, feature enhancements, and support.