Available to hire
Hello, I’m Jamie Coker—a Cloud Computing graduate student and Computer Science professional with 10+ years of experience spanning operations, analytics, and customer engagement. I excel at bridging technical systems and business processes to optimize workflows and enable scalable technology in distributed environments.
My hands-on experience includes .NET development, CRM systems, and cloud platforms such as Azure and AWS. I’m passionate about building secure, scalable enterprise systems and delivering data-driven insights through dashboards, automation, and thoughtful UI/UX to empower teams.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Student Engagement Specialist at RisePoint
September 1, 2020 - PresentManage full-cycle student onboarding using Salesforce CRM and automated workflow systems. Develop performance dashboards and analytical reports in Excel and Tableau to improve enrollment efficiency and forecasting. Partner with cross-functional teams on CRM data integrity initiatives and DEI-focused engagement strategies. Optimize remote workflow processes, contributing to increased operational efficiency in a distributed team environment.
Production Manager at Chocolate Accents
October 1, 2019 - March 1, 2020Directed daily production scheduling and fulfillment operations for B2B and direct-to-consumer clients. Implemented lean workflow improvements that enhanced delivery timelines and reduced operational bottlenecks. Coordinated vendor relations and supply chain logistics to ensure quality control and customer satisfaction.
Transportation Planner at Ravago
August 1, 2017 - September 1, 2019Coordinated multi-modal logistics operations (land, air, sea) ensuring on-time regional deliveries. Monitored shipment performance metrics and implemented data-driven improvements. Managed vendor contracts and transportation cost analysis.
Co-Owner / Logistics Software Consultant at Muvabl, Inc.
May 1, 2015 - August 1, 2018Designed logistics and freight strategies for e-commerce clients. Managed financial reporting, contract negotiations, and process automation initiatives. Led operations planning and software integration for logistics optimization.
Freight Broker Trainer / Account Manager at IL2000
December 1, 2010 - May 1, 2015Delivered end-to-end logistics support for domestic and international clients. Managed high-value accounts and resolved complex operational issues. Trained new hires on freight systems, compliance, and operational procedures.
Customer Service Trainer at UPS Freight
July 1, 2006 - November 1, 2010Provided customer account support and shipment resolution services. Trained new employees on freight systems and customer service protocols.
Education
Master of Science in Web Design & Online Communication at University of Florida
January 11, 2030 - December 1, 2027Master of Science in Cloud Computing at Campbellsville University
January 11, 2030 - October 1, 2026Bachelor of Science in Computer Science at Concordia University, St. Paul
January 11, 2030 - December 1, 2025Qualifications
Google Ads Search Certification
January 11, 2030 - March 17, 2026Tableau for Data Visualization
January 11, 2030 - March 17, 2026Software Design Principles
January 11, 2030 - March 17, 2026Java Programming
January 11, 2030 - March 17, 2026UI/UX Design
January 11, 2030 - March 17, 2026Social Media Marketing
January 11, 2030 - March 17, 2026Email Marketing
January 11, 2030 - March 17, 2026SEO Certification
January 11, 2030 - March 17, 2026Industry Experience
Software & Internet, Professional Services, Education, Transportation & Logistics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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