I'm an enthusiastic, reliable and hardworking professional with a go-getter mindset. I love tackling challenges, I'm curious and courageous, and I naturally excel at organization, time management and clear communication. My background spans photography and videography, plus customer service and sales across diverse environments from luxury retail to cinema venues. I enjoy collaborating with teams to deliver high-quality results and help clients and audiences have a great experience.

Cole Hodgkisson

I'm an enthusiastic, reliable and hardworking professional with a go-getter mindset. I love tackling challenges, I'm curious and courageous, and I naturally excel at organization, time management and clear communication. My background spans photography and videography, plus customer service and sales across diverse environments from luxury retail to cinema venues. I enjoy collaborating with teams to deliver high-quality results and help clients and audiences have a great experience.

Available to hire

I’m an enthusiastic, reliable and hardworking professional with a go-getter mindset. I love tackling challenges, I’m curious and courageous, and I naturally excel at organization, time management and clear communication.

My background spans photography and videography, plus customer service and sales across diverse environments from luxury retail to cinema venues. I enjoy collaborating with teams to deliver high-quality results and help clients and audiences have a great experience.

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Language

English
Fluent

Work Experience

Customer Care Support Advisor at Ticketmaster
March 1, 2025 - December 1, 2025
Responded to Live Chat and email queries, assisted with Fan Support issues including account problems, payment plans, refunds and exchanges; coordinated with event organisers to resolve issues; attended regular 1:1s and team meetings to drive improvements.
Director at The Devil (Music Video) - Edward Armeson
October 1, 2024 - January 1, 2025
Directed music video, overseeing concept development, shot direction and team coordination from pre-production to delivery.
Director at 17 - Edward Armeson (Music Video)
March 1, 2024 - April 1, 2024
Directed music video, responsible for creative concept and on-set direction.
Sales Associate (Menswear) at Ralph Lauren
April 1, 2023 - February 1, 2025
Maintained a high-standard sales floor, delivered customer-focused service, and supported tills. Carried out stock checks and stock management on the floor, and covered other areas (Kids and Womenswear) as needed.
Director at Everything I Wanted - Edward Armeson (Music Video)
October 1, 2022 - January 1, 2023
Directed music video; led production planning and execution.
Sales Assistant (Menswear) at M&S
July 1, 2022 - March 1, 2023
Handled tills, managed stock, sorted deliveries, worked the fitting room and assisted with suit fittings for bookings, fostering an independent and responsible customer experience.
Cinema Host at Odeon Luxe, Bromborough
June 1, 2021 - June 1, 2022
Worked across stations including the bar; prepared cocktails, scanned tickets, seated guests for fully booked screenings and deep cleaned screens and equipment to maintain Luxe standard; assisted with food and beverage service and cash handling.
Customer Assistant at Tenpin
April 1, 2021 - May 1, 2021
Worked as an all-rounder on the bar, arcade and cleaning teams; ran Laser-Tag (Sector 7) with safety demonstrations and group organization to ensure a great guest experience.
Seasonal Sales Assistant at Card Factory
November 1, 2020 - February 1, 2021
Tilled during the Christmas period; gained solid tills experience during peak season.
Events Staff at Chester Race Company Limited
June 1, 2019 - February 1, 2020
Hospitality roles close to the public; served food and drinks, managed buffet stock and maintained service throughout events.
Work Experience - Kier Construction Site at Kier Construction
June 1, 2018 - Present
Shadowed the project manager and contractors, gaining exposure to construction project oversight.

Education

Add your educational history here.

Qualifications

GCSE
January 11, 2030 - January 4, 2026
A-Level Results
January 11, 2030 - January 4, 2026
ECDL Distinction
January 11, 2030 - January 4, 2026
GCSE Results
January 11, 2030 - January 4, 2026
A-Level Results
January 11, 2030 - January 4, 2026
ECDL Distinction
January 11, 2030 - January 4, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services