Available to hire
I’m an enthusiastic, reliable and hardworking professional with a go-getter mindset. I love tackling challenges, I’m curious and courageous, and I naturally excel at organization, time management and clear communication.
My background spans photography and videography, plus customer service and sales across diverse environments from luxury retail to cinema venues. I enjoy collaborating with teams to deliver high-quality results and help clients and audiences have a great experience.
Experience Level
Language
English
Fluent
Work Experience
Customer Care Support Advisor at Ticketmaster
March 1, 2025 - December 1, 2025Responded to Live Chat and email queries, assisted with Fan Support issues including account problems, payment plans, refunds and exchanges; coordinated with event organisers to resolve issues; attended regular 1:1s and team meetings to drive improvements.
Sales Associate (Menswear) at Ralph Lauren
April 1, 2023 - February 1, 2025Maintained a high-standard sales floor, delivered customer-focused service, and supported tills. Carried out stock checks and stock management on the floor, and covered other areas (Kids and Womenswear) as needed.
Director at The Devil (Music Video) - Edward Armeson
October 1, 2024 - January 1, 2025Directed music video, overseeing concept development, shot direction and team coordination from pre-production to delivery.
Director at 17 - Edward Armeson (Music Video)
March 1, 2024 - April 1, 2024Directed music video, responsible for creative concept and on-set direction.
Sales Assistant (Menswear) at M&S
July 1, 2022 - March 1, 2023Handled tills, managed stock, sorted deliveries, worked the fitting room and assisted with suit fittings for bookings, fostering an independent and responsible customer experience.
Director at Everything I Wanted - Edward Armeson (Music Video)
October 1, 2022 - January 1, 2023Directed music video; led production planning and execution.
Cinema Host at Odeon Luxe, Bromborough
June 1, 2021 - June 1, 2022Worked across stations including the bar; prepared cocktails, scanned tickets, seated guests for fully booked screenings and deep cleaned screens and equipment to maintain Luxe standard; assisted with food and beverage service and cash handling.
Customer Assistant at Tenpin
April 1, 2021 - May 1, 2021Worked as an all-rounder on the bar, arcade and cleaning teams; ran Laser-Tag (Sector 7) with safety demonstrations and group organization to ensure a great guest experience.
Seasonal Sales Assistant at Card Factory
November 1, 2020 - February 1, 2021Tilled during the Christmas period; gained solid tills experience during peak season.
Events Staff at Chester Race Company Limited
June 1, 2019 - February 1, 2020Hospitality roles close to the public; served food and drinks, managed buffet stock and maintained service throughout events.
Work Experience - Kier Construction Site at Kier Construction
June 1, 2018 - PresentShadowed the project manager and contractors, gaining exposure to construction project oversight.
Education
Qualifications
GCSE
January 11, 2030 - January 4, 2026A-Level Results
January 11, 2030 - January 4, 2026ECDL Distinction
January 11, 2030 - January 4, 2026GCSE Results
January 11, 2030 - January 4, 2026A-Level Results
January 11, 2030 - January 4, 2026ECDL Distinction
January 11, 2030 - January 4, 2026Industry Experience
Media & Entertainment, Retail, Professional Services
Experience Level
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