Event Lead & Hospitality Intern at Crestline Hotels & Resorts

As Event Lead, I led operations for events of up to 250 guests, overseeing setup, service flow, and breakdown while anticipating needs and resolving issues to ensure seamless execution. I coordinated cross‑department and vendor communication, including Sales, Culinary, Maintenance, Front Desk, AV, décor, and rentals to confirm timelines, deliveries, room setups, and last‑minute adjustments. I executed event design by interpreting BEOs, implementing layout plans, refining décor elements, and ensuring the visual presentation aligned with client expectations. I also supervised and coached banquet associates during high‑volume functions, delegating tasks, monitoring pacing, and maintaining service standards throughout each event. As a Hospitality & Operations Intern, I rotated through eight core hotel departments, gaining comprehensive experience in guest service, event logistics, and hotel operations. I participated in executive‑level meetings such as sales calls, revenue strategy sessions, and BEO reviews, strengthening my understanding of event planning, forecasting, and cross‑department coordination. I supported event preparation and communication between sales, banquet, and culinary teams while completing projects including redesigning new‑hire orientation materials and planning monthly staff rallies.

Social Media Manager at NAMI, YLLW Media

I managed Instagram and TikTok pages for small brands and organizations, developing content calendars, posting schedules, and engagement strategies tailored to each audience. I created branded visual content, short‑form videos, and promotional materials optimized for each platform’s style and trends. I also monitored performance metrics to refine content direction, strengthen brand voice, and improve overall reach and engagement.