I am a UX Designer with over 4 years of experience crafting user-centred digital experiences for web and mobile applications. I specialise in user research, user interface design, and creating intuitive experiences that truly delight users. Skilled in Figma, cross-team collaboration, and building scalable design systems, I am passionate about delivering solutions that combine usability with aesthetics. Throughout my career, I have worked across diverse industries including healthcare, finance, and real estate, leading design projects that improve user engagement and brand consistency. I am committed to continuous learning and applying human-centred design principles to develop accessible and impactful products.…

Constance Chung

I am a UX Designer with over 4 years of experience crafting user-centred digital experiences for web and mobile applications. I specialise in user research, user interface design, and creating intuitive experiences that truly delight users. Skilled in Figma, cross-team collaboration, and building scalable design systems, I am passionate about delivering solutions that combine usability with aesthetics. Throughout my career, I have worked across diverse industries including healthcare, finance, and real estate, leading design projects that improve user engagement and brand consistency. I am committed to continuous learning and applying human-centred design principles to develop accessible and impactful products.…

Available to hire

I am a UX Designer with over 4 years of experience crafting user-centred digital experiences for web and mobile applications. I specialise in user research, user interface design, and creating intuitive experiences that truly delight users. Skilled in Figma, cross-team collaboration, and building scalable design systems, I am passionate about delivering solutions that combine usability with aesthetics.

Throughout my career, I have worked across diverse industries including healthcare, finance, and real estate, leading design projects that improve user engagement and brand consistency. I am committed to continuous learning and applying human-centred design principles to develop accessible and impactful products.

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Language

English
Fluent
Chinese
Intermediate

Work Experience

UX Designer, Freelance at Scan Soles, Switzerland
August 1, 2025 - September 5, 2025
Redesigned the Scan Soles signup journey for orthopaedists using insights from user interviews, resulting in a more intuitive onboarding experience. Revamped the dashboard and user flows to simplify workflows and enhance task completion with clean UI and clear UX writing. Defined and recreated user journeys for patients and orthopaedists, guiding each user group to efficiently complete their tasks. Developed and maintained a scalable design system to ensure brand consistency and efficient collaboration across product development teams.
Senior Design Specialist, UX at Exinity, London
March 1, 2025 - September 5, 2025
Led end-to-end UX/UI design for a web-based backend platform, seamlessly onboarding 10,000 active clients by integrating user feedback and collaborating with a dynamic cross-functional agile team. Created two separate design systems for a backend platform and a website, setting up foundational style guides and reusable components for consistent visual experience. Leveraged user research insights to optimize homepage design and content for Nemo, an investing mobile app, enhancing content visibility and readability which resulted in better user engagement and improved satisfaction. Analyzed competitor comparisons to envision a user-friendly onboarding journey for Nemo with wireframes. Led design and usability testing of Nemo.Money, continuously refining designs and content strategies based on user feedback, strengthening brand trust and achieving 4,000 returning active users monthly. Analyzed data analytics and session recordings to identify user pain points and implemented targeted desi
Design Research Intern at STBY, London
July 1, 2020 - September 5, 2025
Assisted in design research and market analysis for Spotify's podcast and editorial creative direction, gaining valuable insights into user behaviors and motivations through over 20 online diary studies informing product strategies. Contributed as an author to the book Mapping in Design Research, enhancing knowledge sharing in the design community.
Graphic Designer at VCC Land Limited, Hong Kong
September 1, 2018 - September 5, 2025
Led a responsive website design project for the new residence Castle One by V, from designing information architecture to high fidelity UI designs for implementation. Collaborated with the marketing team to plan in-person events and design visual contents for various marketing campaigns, increasing brand visibility across different media channels. Led two branding projects - The Lodge by V and Castle One by V, effectively highlighting unique brand characteristics and developing distinctive marketing assets for sales and promotions.

Education

MA Service Design at Royal College of Art
September 18, 2018 - May 29, 2020
BA(Hons) Art & Design in Education at Hong Kong Polytechnic University
January 1, 2013 - December 31, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Retail, Travel & Hospitality, Healthcare, Education, Professional Services, Non-Profit Organization, Software & Internet, Media & Entertainment, Real Estate & Construction
    Melos Music 18th Anniversary Concert Poster Design 2023
    Using the brand colours to create a graphical 18 as the main theme of the poster.…
    Sound of Nature concert poster design 2023
    A main visual was created for the yearly concert of The Hong Kong Internatinal Flute Assoication. The main visual was adapted into different media such as leaflet, programme and social media.…
    V Serviced Apartments Marketing Advertisements
    V is a boutique serviced apartments in Hong Kong. Various witfully designed advertisement for the brand.…
    Hong Kong International Flute Association
    Branding and collateral design for the Hong Kong International Flute Association…
    Castle One Brochure
    A brochure for a highend residence in Hong Kong.…
    Shouson Peak Leaflet
    A luxury property for sale in the south of Hong Kong. graphicdesigner…
    Barker Road Flyer
    A lurxury property at The Peak HK for sale. graphicdesigner…