I'm Courtney M. Fowler, a digital communications designer and strategist with over a decade of experience crafting impactful content and leading cross-sector initiatives. I translate research and policy into community-focused programs and messaging, guiding brand strategy, content governance, and omnichannel campaigns for public service, higher education, and nonprofit organizations. I thrive on building partnerships, steering multi-stakeholder teams, and delivering work that advances equity, creativity, innovation, and sustainability. My approach blends UX-focused design with data-driven storytelling, ensuring accessible, engaging experiences across web, social, and digital platforms.…

Courtney M. Fowler

I'm Courtney M. Fowler, a digital communications designer and strategist with over a decade of experience crafting impactful content and leading cross-sector initiatives. I translate research and policy into community-focused programs and messaging, guiding brand strategy, content governance, and omnichannel campaigns for public service, higher education, and nonprofit organizations. I thrive on building partnerships, steering multi-stakeholder teams, and delivering work that advances equity, creativity, innovation, and sustainability. My approach blends UX-focused design with data-driven storytelling, ensuring accessible, engaging experiences across web, social, and digital platforms.…

Available to hire

I’m Courtney M. Fowler, a digital communications designer and strategist with over a decade of experience crafting impactful content and leading cross-sector initiatives. I translate research and policy into community-focused programs and messaging, guiding brand strategy, content governance, and omnichannel campaigns for public service, higher education, and nonprofit organizations.

I thrive on building partnerships, steering multi-stakeholder teams, and delivering work that advances equity, creativity, innovation, and sustainability. My approach blends UX-focused design with data-driven storytelling, ensuring accessible, engaging experiences across web, social, and digital platforms.

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Work Experience

Founder and Lead Digital Strategist at Courtney M. Fowler Creative, LLC
February 1, 2021 - Present
Lead strategic communications, project management, and operational planning for higher education and public service clients, including The College of New Jersey, AFAR, AARP, and Drexel University’s Dornsife School of Public Health, providing digital communications project management strategies and platform implementations. Design and execute digital content and strategies that support organizational initiatives, stakeholder engagement, and community-focused messaging. Facilitate content-driven convenings and translate organizational priorities into actionable plans and communications. Develop project roadmaps, manage timelines and budgets, and coordinate deliverables across multi-stakeholder and remote teams.
Digital Marketing Project Manager (Contract) at Mount Sinai Health System
September 1, 2022 - January 1, 2025
Led the execution of digital marketing content and social media strategy for multiple priority service areas, producing policy-focused and educational content for diverse audiences across the Mount Sinai Health System and Icahn School of Medicine. Managed remote stakeholders while centralizing digital initiatives across web, social, and email marketing, ensuring strategic alignment and project execution. Provided analytics and reporting to track engagement, inform strategy, and evaluate programmatic impact. Trained internal teams on CMS and digital tools to optimize content management and user experience. Developed and facilitated trainings for internal teams on CMS and digital tools to optimize content management and user experience.
Manager of Communications at Southeastern Pennsylvania Transportation Authority (SEPTA)
November 1, 2019 - January 1, 2021
Led the Authority’s strategic communications on internal and external programmatic digital communications initiatives, including the development and deployment of the re-designed employee intranet and SEPTA.org. Managed a team of multimedia specialists and multiple content contributors to create, edit, produce, and maintain content on SEPTA’s external websites through various content management systems (Drupal, Joomla, Alfresco), providing strategy and guidance to continuously improve the user experience (UX). Co-led communications messaging and digital strategy to support the functionality and launch of the inaugural ATS tool and redesigned recruitment website. Partnered with senior leadership to develop the monthly “SEPTA Virtual Town Hall task force”, providing communications strategy to transition essential in-person messaging to digital platforms during the onset of the COVID pandemic. Advanced the Authority’s diversity efforts as a core member of Diversity, Equity, and
Social Media and Web Content Manager at University of Pennsylvania, SEAS
January 1, 2014 - January 1, 2019
Co-led Penn Engineering’s first integrated multimedia omnichannel editorial platforms (including social media and redesigned web sites for each department), increasing audience engagement by 200% within year one. Developed senior-level communications distributed through Penn Engineering’s digital channels including websites, newsletters, and CRM platform (Mailchimp). Managed the day-to-day management of Penn Engineering’s platforms including Facebook, Twitter, LinkedIn, and Instagram. Created and distributed the bi-weekly “This Week at Penn Engineering” newsletter to an audience of 18,000+ recipients. Produced live social media and video content for large-scale events and ceremonies, engaging cross-sector stakeholders.

Education

Master of Science in Digital Audience Strategy at Arizona State University
January 11, 2030 - May 1, 2026
Master of Arts in Journalism at University of Southern California
January 11, 2030 - May 1, 2014
Bachelor of Arts in Communication at Rosemont College
January 11, 2030 - May 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Government, Non-Profit Organization, Professional Services
    paper Dr. Ada Onyewuenyi's Faculty Website (Client: The College of New Jersey, A. Onyewuenyi)

    Led this web and brand design project by collaborating with Dr. Ada and members of the IDAD lab on digital photography, brand strategy strategy, content strategy, and web design/execution. All design elements throughout the site were developed through Courtney M. Fowler Creative and we retain ongoing maintenance of the site.

    Link: https://www.twine.net/signin