Available to hire
I am a versatile Customer Service Specialist and Freelance Photographer with 8 years of diverse experience spanning Aviation, Automotive, Retail, and Food Delivery.
I thrive in dynamic environments that require adaptability and clear communication, and I bring dedication, attention to detail, and a storytelling eye to every client project.
Language
English
Advanced
Work Experience
Ramp Service Agent at Envoy Air
June 1, 2025 - January 1, 2026Safely guide, pushback, and park aircraft using hand signals and motorized equipment. Load and unload passenger baggage, cargo, and mail onto and off aircraft. Ensure proper weight and balance for flight safety. Operate baggage handling, transport luggage with towing equipment, perform basic aircraft servicing (lavatory and water), and operate heavy motorized equipment (beltloaders, tugs, pushback tractors). Communicate effectively with pilots, flight attendants, and team members via radio and hand signals.
Dealer Service Specialist at Cox Automotive
May 1, 2022 - May 1, 2025Monitor and coordinate activities related to preparation and sale of customer vehicles throughout the auction process. Ensure vehicles cross the auction block on sale day and coordinate re-runs if necessary. Provide direct communications to customers to meet expectations and resolve service issues. Educate dealers on Cox products and services.
Food/Delivery Driver at DoorDash
June 1, 2020 - May 1, 2022Load, transport, and deliver items to clients safely and on time. Review orders before and after delivery to ensure accuracy and customer satisfaction. Accept payments for delivered items. Abide by routes, time schedules, and transportation laws; maintain a safe driving record.
Paratransit Driver at SCR Transportation
February 1, 2019 - April 1, 2020Provide door-to-door transportation for passengers using SCR issued vehicle. Plan routes and evaluate detours or emergencies. Respond to requests for service and exhibit safe, defensive driving per driver training. Support passenger safety and comfort during trips.
Sales Associate at Macy’s
June 1, 2017 - February 1, 2019Deliver exceptional customer experience by prioritizing the customer. Assist with total store fulfillment and partnerships for digital and physical sales. Determine customer needs, suggest additional merchandise, and promote Macy’s loyalty programs. Maintain product knowledge to drive sales and minimize returns.
Photographer at Photogenic
May 1, 2016 - April 1, 2017Work with photo-printing hardware and technology, advise customers on purchases, provide exceptional customer service, and balance cash drawer daily.
CPS Safe Passage Worker at Claretian Associates
November 1, 2013 - May 1, 2016Monitor designated areas to ensure the safety of school children and pedestrians crossing at designated intersections. Signal pedestrians when streets are safe to cross, guide and assist children and pedestrians, and report traffic violations to a supervisor. Inform supervisor of traffic signal malfunctions and construction projects on assigned positions.
Photographer / Play Streets at Claretian Associates / Play Streets Chicago
June 1, 2014 - August 1, 2016Capture professional business directory photos of staff and events/workshops; maintain relationships with the media coordinator; perform color editing for commercial use in brochures and online presentations.
Video Editor / Camera Operator at DREAMCATCHER PRODUCTIONS
July 1, 2017 - July 1, 2017Filmed and contributed to producing fashion films; discussed locations and storytelling details; collaborated with a three-person crew; created additional content to promote film releases.
Education
High School Diploma in General Studies at James H Bowen High School
September 1, 2006 - June 1, 2010Qualifications
Industry Experience
Media & Entertainment, Transportation & Logistics, Retail, Professional Services, Travel & Hospitality
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