Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Data Quality Annotation Analyst at Salesforce
May 20, 2024 - PresentDeliver high-quality machine learning data labeling and quality assurance, improving AI model performance and maintaining over 90% accuracy across text and voice-based projects in compliance with established guidelines. Assist in refining project guidelines and training annotators by providing close feedback loops, pinpointing ambiguous cases, and applying meta-cognitive strategies to promote better inter-annotator agreement. Continuously enhance labeling processes and tooling implementation by identifying bugs, patterns, and workflow inefficiencies.
Design Instructor & Teaching Assistant at CAM Educational Services
November 1, 2023 - April 1, 2024Developed engaging STEM lesson plans, with a specific focus on robotics and coding, for over 700 middle school students across San Mateo County. Collaborated with teaching assistants of diverse expertise, ensuring the scalability and successful implementation of outcome-driven lesson plans. Assisted in the effective delivery of STEM lessons within schools by offering personalized tutoring, addressing student inquiries, and providing step-by-step demonstrations to enhance comprehension.
Design Researcher & Consultant at San Diego Childhood Obesity Initiative
January 1, 2022 - June 1, 2022Improved membership experience and internal operations by introducing new tools and processes to optimize collaboration, leading to a 50% reduction in preparation time and a 100% increase in satisfaction. Employed various research methods, including qualitative interviews and design workshops, to provide a comprehensive research report on important touchpoints and service delivery for the organization's 50+ cross-functional members.
UI/UX Designer at Dexcom
June 1, 2021 - August 1, 2021Researched, prototyped, and conducted user tests on micro-interactions and animation techniques for the Dexcom G6 app, enhancing the user experience with more enjoyable and delightful interactions. Redesigned the app's homepage and navigation based on user insights and UI requirements, creating a fresh and intuitive experience. Directed stakeholder communications, established user testing protocols, and meticulously documented the process to ensure a detailed hand-off.
Education
BS Cognitive Science (Human-Computer Interaction) at University of California San Diego
September 1, 2019 - June 1, 2023BA in Communication at University of California San Diego
September 1, 2019 - June 1, 2023Qualifications
Industry Experience
Education, Healthcare, Software & Internet, Professional Services, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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