Cydney Cameron

Singer/Songwriter at Wildflower NZ

Co-wrote, recorded, and released music collaboratively with husband under the project Wildflower NZ. Managed independent releases across all major platforms through DistroKid, including the album Euphoria (2025), The Archives (2023), Night Chronicles EP (2023), and singles such as DYMM (2023), Drift Away (2022), Evergreen (2021), and Stars (2021). Developed strong songwriting skills across R&B, dance-pop, and rock fusion, focusing on lyricism and vocal melodies. Oversaw artist branding, online promotion, and fan engagement, building a growing audience. Collaborated with producers, engineers, and musicians to refine arrangements and production.

Customer Experience Specialist at Home Made

Resolved 30+ high-need client inquiries daily via Zoom, email, and online platforms; covered technical issues, invoicing, reimbursements, and Home Care Package requirements. Coordinated Support Plan updates through Salesforce (Sumo Scheduler) and Google Calendar; maintained accurate case notes and compliance records in Salesforce and SAP to support audits and reporting. Processed 300+ invoices and reimbursements weekly with high accuracy, ensuring timely financial support. Delivered 19+ hours of direct care management support weekly, improving client satisfaction and retention. Partnered with Clinical, Finance, and Service Provider teams via Slack to streamline service delivery. Liaised with four national courier services to resolve freight issues, track shipments, and manage logistics. Oversaw showroom operations every fifth Saturday, assisting clients with fabrics selection and supplier support. Produced and maintained Excel tracking reports twice daily for key accounts and sales rep

Senior Customer Services and Sales Support at Warwick Fabrics

Managed 100+ daily customer interactions across wholesale, retail, and commercial channels, achieving high client satisfaction. Processed orders and maintained inventory using Pronto Xi, Intech, and Microsoft Office Suite. Coordinated with Sales, Warehouse, Accounts, and Sampling teams to ensure accurate fulfillment and on-time delivery. Liaised with four national courier services to resolve freight issues, track shipments, and manage logistics. Oversaw showroom operations and produced Excel tracking reports for key accounts and sales reps to support client communication.

Client Operations and Support Specialist at Argyle Schoolwear

Supported 10 Sales Reps with scheduling, reporting, uniform proposals, and sample logistics. Processed orders, stock checks, returns, and 500+ weekly support tasks to improve efficiency. Created custom uniform designs and marketing materials using Adobe Illustrator, Procreate, and product photography. Collaborated with Warehouse and Sales teams to ensure accurate fulfilment and timely client communication. Liaised with four national courier services to resolve freight issues, track shipments, and manage logistics.