• Executing impactful email marketing campaigns and newsletters to engage the audience and drive key
  marketing objectives, additionally coordinating the social media calendar across various platforms,
• Establishing and nurturing partnerships with influencers to enhance brand visibility and broaden our reach.
• Developing impactful scripts for video content and webpages, optimizing content for SEO and user
  engagement while maintaining consistency with the overall creative direction.
• Efficiently managing the workflow and communication for the marketing team, ensuring tasks are prioritized
  and completed promptly.
• Running all ad campaigns across social media platforms (META, Google Ads, and YouTube Ads), managing
  advertising budgets, and allocating resources efficiently.
• Optimizing ad creative and copy to improve click-through rates (CTR) and conversion rates.
• Conducting A/B testing to determine the effectiveness of various ad strategies.
• Using data analytics tools to track and report on campaign performance.
• Collaborating with internal stakeholders, including the sales department, admissions, academic departments,
  and administration, to align marketing efforts with school-wide initiatives.
• Building and maintaining relationships with external partners, media, and community organizations.

• Responsible for designing, implementing, and maintaining efficient project management and management,
  such as Jira software, OneDrive, and Microsoft Teams.
• Responsible for creating project management objectives, scheduling, resources, and directed results.
• Provided quality training such as managing tools for Doctors, Nurses, and responsible teams.
• Responsible for delegating tasks and resources to ensure that the project is delivered according to the plan.
• Prepared monthly reports on project status, including key performance indicators for the HIQA review.
• Maintained clear and open communication with the team, providing regular updates on project progress
  and addressing concerns.
• Responsible for the integration and use of workflows and flows.
• Implemented quality standards and procedures, such as monitoring and documenting progress to ensure
  the delivery of high-quality project management.
• Identify opportunities for process improvements and implement best practices to enhance project
  management efficiency.
• Demonstrated

• Provided quality risk review service and consistently met SLA targets while always focusing on resolving cases efficiently and utilizing time productively.
• Conducted investigations to deepen the understanding and knowledge of potential risk areas within a worldwide social media company.
• Utilized data and internal tools to identify and investigate potential risk areas and patterns at scale.
• Evaluated, label, and identify suspicious financial activity patterns to prevent potential fraud.
• Reviewed account details for indicators provided by client analysis and determine whether the products meet criteria provided by client Policy.
• Communicated relevant information on a timely basis to management and escalate issues or complex items when required.
• Collaborated with other market teams and cross-functional groups to deliver and deploy projects with high quality, speed, accuracy, and ease of understanding.
• Completed assigned tasks accurately as requested while adhering to company data privacy standards and policies.
• Followed current procedures and guidelines while successfully managing to achieve targets with high workloads and fast-paced workflows.

• Client facing role, part of a global team, in a fast-paced environment providing remote management first level customer support.
• Built a relationship with customers and ensured they felt supported and valued.
• Responded accurately and efficiently to customers, explained situations, and provided them with answers.
• Provided solutions and helped customers with issues by chat, phone, and email.
• Improved work through new processes, tools, communication, and organization.
• Maintained and supported quality and statistical standards at all times.
• Nested the new hire class and outliers on the pillars I worked on.
• Kept detailed records of customer interactions and was in charge of customer account details.
• Followed and ensured adherence to all the company’s communication procedures and policies.
• Identified and assessed a customer’s need to ensure they were satisfied.