Available to hire
I’m Hieu Dang, a results-driven entrepreneur who has founded and grown multiple ventures. I bring hands-on experience in customer service, operations, product development, and technology-enabled solutions, including web and app design.
I thrive in diverse teams and value clear communication, continuous learning, and creative problem solving across business, management, and marketing. I am seeking opportunities to apply my broad skill set to drive growth and create meaningful experiences for people.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Vietnamese
Advanced
Work Experience
Founder, Owner and President at Sushi U Corp
January 1, 2014 - PresentRuns and manages the business, supports general customer service, processes lay-bys, and develops new sushi products to grow the business.
Shareholder at MTV Nails LLC
January 1, 2022 - PresentOversee business operations and strategic direction as a shareholder.
Fiber Engineer and Project Manager at Spectrum
January 1, 2022 - September 5, 2025Fiber engineering and project management responsibilities; contributed to customer service, software/website updates, and business improvements.
Founder, Owner and President at SUSHI U CORP.
January 1, 2014 - PresentHead of the company operations including customer service, managing lay-bys, and developing new sushi products; responsible for strategic growth and day-to-day management.
Shareholder at MTV NAILS LLC
January 1, 2022 - PresentParticipates in governance and strategic decision-making for the salon business.
Fiber Engineer and Project Manager at Spectrum
January 1, 2022 - September 5, 2025Delivered fiber engineering projects, led website fixes and development, and contributed to customer-facing service quality while coordinating project activities.
Founder, Owner and President at Sushi U Corp.
January 1, 2014 - PresentFounded and managed the business, oversaw daily operations, supported general customer service demands, processed lay-bys, and developed a new sushi product line; led business development and growth initiatives.
Shareholder at MTV Nails LLC
January 1, 2022 - PresentServed as a shareholder contributing to strategic decisions and governance for the nail salon business.
Fiber Engineer and Project Manager at Spectrum
December 31, 2022 - September 5, 2025Provided fiber engineering and project management support, including customer service, troubleshooting, software/website fixes, and project execution; led initiatives across hardware and software domains.
Franchise Vice President & Sushi Chef at Hisho Shushi
January 1, 2014 - PresentRan and managed the business, supported general customer service demands, assisted in processing customer lay-bys, and created a new sushi product.
Field Technician II at Spectrum
January 1, 2019 - PresentProvided customer service at registers, lay-by counter and on retail floor; responded to customer inquiries; built a basic software video game, learned website development, and built an iOS app game; assisted with website error debugging; managed the Sushi Franchise at RIT with estimated annual revenue around $200,000; worked on hardware projects including microwave and monitor hardware.
Founder, Owner and President at SUSHI U CORP.
January 1, 2014 - PresentRuns and manages the business, supports general customer service demands, assists in processing customer lay-bys, and develops a new sushi product. Responsible for overall business development and operations.
Fiber Engineer and Project Manager at Spectrum
January 1, 2022 - September 5, 2025Delivered customer service with strong communication, empathy, patience, problem solving, adaptability, product knowledge, time management, and conflict resolution. Participated in website fixes and basic software game development; wrote websites for personal ventures (mtvnailandspa.com and another). Managed fiber-related projects and responsibilities.
Shareholder at MTV NAILS LLC
January 1, 2022 - PresentStrategic involvement in business operations, marketing, and growth initiatives as a shareholder.
Education
High School Diploma at Gates Chili High School
January 1, 2013 - January 1, 2015Associate Degree in Engineering Science at Monroe Community College
January 11, 2030 - September 5, 2025Qualifications
Google IT Support Professional Certification
January 11, 2030 - September 5, 2025Project Management Professional Certification (PMP)
January 11, 2030 - September 5, 2025Industry Experience
Software & Internet, Retail, Media & Entertainment, Education, Professional Services, Telecommunications, Consumer Goods, Gaming, Manufacturing
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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