Results-driven marketing graduate and digital content creator with hands-on experience across social media marketing, content creation, video editing, and brand development. I hold a BA (Hons) in Business Management & Marketing and am actively seeking a full-time, employed role in marketing where I can contribute consistently and grow within a team. I am currently keeping myself busy by continuously developing my marketing skills, staying up to date with digital trends, platform updates, and content best practices, and creating real-world content for brands, podcasts, events, and local businesses. This has allowed me to maintain strong practical experience while remaining fully available and committed to a permanent marketing position. I specialise in planning and executing social media content strategies across Instagram, TikTok, LinkedIn, YouTube, and X, creating both short-form and long-form video, writing engaging digital copy, and maintaining consistent brand identity. I’m confident using analytics and performance insights to refine content and improve reach, engagement, and growth. Alongside my marketing experience, I bring strong commercial awareness, organisation, and communication skills developed in fast-paced, client-facing environments. I’m comfortable working with stakeholders, managing multiple priorities, and translating business objectives into effective marketing output. Key skills include: Social media marketing & content strategy Content planning, scheduling & campaign execution Short-form & long-form video production Copywriting for digital & social platforms Brand identity & visual consistency Audience engagement & community management Performance tracking & analytics (Meta Insights) Tools: Canva, CapCut, Adobe, AI tools, Microsoft Office I’m now seeking a marketing role (Marketing Assistant, Digital Marketing Executive, Social Media Assistant, Content Executive) where I can apply my skills in a full-time capacity, continue learning, and add value to a marketing-led organisation. If you’re looking for a motivated, proactive junior marketer with up-to-date digital skills and real execution experience, let’s connect.

Daniel Banger

Results-driven marketing graduate and digital content creator with hands-on experience across social media marketing, content creation, video editing, and brand development. I hold a BA (Hons) in Business Management & Marketing and am actively seeking a full-time, employed role in marketing where I can contribute consistently and grow within a team. I am currently keeping myself busy by continuously developing my marketing skills, staying up to date with digital trends, platform updates, and content best practices, and creating real-world content for brands, podcasts, events, and local businesses. This has allowed me to maintain strong practical experience while remaining fully available and committed to a permanent marketing position. I specialise in planning and executing social media content strategies across Instagram, TikTok, LinkedIn, YouTube, and X, creating both short-form and long-form video, writing engaging digital copy, and maintaining consistent brand identity. I’m confident using analytics and performance insights to refine content and improve reach, engagement, and growth. Alongside my marketing experience, I bring strong commercial awareness, organisation, and communication skills developed in fast-paced, client-facing environments. I’m comfortable working with stakeholders, managing multiple priorities, and translating business objectives into effective marketing output. Key skills include: Social media marketing & content strategy Content planning, scheduling & campaign execution Short-form & long-form video production Copywriting for digital & social platforms Brand identity & visual consistency Audience engagement & community management Performance tracking & analytics (Meta Insights) Tools: Canva, CapCut, Adobe, AI tools, Microsoft Office I’m now seeking a marketing role (Marketing Assistant, Digital Marketing Executive, Social Media Assistant, Content Executive) where I can apply my skills in a full-time capacity, continue learning, and add value to a marketing-led organisation. If you’re looking for a motivated, proactive junior marketer with up-to-date digital skills and real execution experience, let’s connect.

Available to hire

Results-driven marketing graduate and digital content creator with hands-on experience across social media marketing, content creation, video editing, and brand development. I hold a BA (Hons) in Business Management & Marketing and am actively seeking a full-time, employed role in marketing where I can contribute consistently and grow within a team.

I am currently keeping myself busy by continuously developing my marketing skills, staying up to date with digital trends, platform updates, and content best practices, and creating real-world content for brands, podcasts, events, and local businesses. This has allowed me to maintain strong practical experience while remaining fully available and committed to a permanent marketing position.

I specialise in planning and executing social media content strategies across Instagram, TikTok, LinkedIn, YouTube, and X, creating both short-form and long-form video, writing engaging digital copy, and maintaining consistent brand identity. I’m confident using analytics and performance insights to refine content and improve reach, engagement, and growth.

Alongside my marketing experience, I bring strong commercial awareness, organisation, and communication skills developed in fast-paced, client-facing environments. I’m comfortable working with stakeholders, managing multiple priorities, and translating business objectives into effective marketing output.

Key skills include:

Social media marketing & content strategy
Content planning, scheduling & campaign execution
Short-form & long-form video production
Copywriting for digital & social platforms
Brand identity & visual consistency
Audience engagement & community management
Performance tracking & analytics (Meta Insights)
Tools: Canva, CapCut, Adobe, AI tools, Microsoft Office

I’m now seeking a marketing role (Marketing Assistant, Digital Marketing Executive, Social Media Assistant, Content Executive) where I can apply my skills in a full-time capacity, continue learning, and add value to a marketing-led organisation.

If you’re looking for a motivated, proactive junior marketer with up-to-date digital skills and real execution experience, let’s connect.

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Language

English
Fluent
Panjabi, Punjabi
Intermediate

Work Experience

Brand Designer | Content Creator | Social Media Manager at Freelance
January 1, 2025 - Present
Create brand identities and visual assets, ensuring consistent representation across digital platforms. Plan, produce, and edit short and long-form video content for Instagram, TikTok, and YouTube. Write clear, effective copy for social media posts and campaigns to support brand messaging and audience engagement. Manage social media content schedules and audience interaction to maintain and grow brand presence. Use platform insights and analytics to refine content strategy and increase reach and engagement. Work directly with clients to understand objectives and deliver content aligned with brand messaging and tone. https://elevateelitemarketing.my.canva.site/
Assistant Manager at RK Windows LTD
January 1, 2025 - Present
Support day-to-day operations including scheduling, job planning, and coordinating installation teams. Manage client communication to ensure smooth service delivery and timely resolution of queries. Oversee material ordering and stock levels to meet project requirements and deadlines. Assist with team supervision, workflow organisation, and daily task allocation to maintain efficiency. Contribute to operational improvements that support customer satisfaction and on-site productivity.
Service Desk Agent – Complaints at BT Openreach
November 1, 2022 - November 1, 2023
Primary liaison between internal regional teams and customers, ensuring seamless communication throughout the order fulfilment process. Handled high volumes of inbound and outbound calls and emails, addressing customer queries with professionalism and ensuring timely resolutions. Documented all customer interactions and maintained up-to-date records within internal systems, improving data traceability by 20%. Represented Openreach UK as the first point of contact for customer communications, consistently delivering exceptional service while adhering to call etiquette. Collaborated with regional teams to track timelines, address potential delays, and ensure 98% on-time delivery of KCIs. Identified and resolved service bottlenecks, improving fulfilment times by 15% through streamlined processes. Customer satisfaction rated at 95%+.
Transport Systems Supervisor at B2022 Commonwealth Games
June 1, 2022 - July 1, 2022
Coordinated transport logistics for over 6,500 athletes and officials, liaising with third-party companies to ensure seamless operations. Delivered client-focused transport services, addressing operational challenges with effective solutions. Built strong relationships with stakeholders and contributed to a world-class event experience. Oversaw transport systems at venues, ensuring efficient client movement and safety, achieving 98% on-time transport success rate.
Customer Service Officer at Midland Heart Housing
March 1, 2021 - September 1, 2021
Managed high-volume inbound calls (averaging 6 per hour) as the first point of contact, resolving inquiries and ensuring a smooth customer experience. Provided first-contact resolution for complex and sensitive situations by actively listening, asking the right questions, and offering tailored solutions. Identified and implemented improvements to enhance the customer journey, contributing to a 20% increase in customer satisfaction scores. Collaborated with cross-functional teams to address customer needs efficiently, reducing inquiry resolution times by 15%. Supported digital communication efforts by responding to approximately 8 customer emails per hour, maintaining professionalism and promptness. Acted as a mentor for new team members, sharing best practices.
Customer Service Advisor at Lloyds Bank
January 1, 2020 - March 1, 2021
Delivered personalized customer service by assessing individual needs and offering banking, savings, and mortgage products that aligned with their financial goals. Proactively educated customers about online and mobile banking tools, increasing digital engagement by 25% and reducing branch reliance. Met and exceeded performance metrics, including transaction accuracy, customer satisfaction, and service delivery times. Worked across banking hall, counter, self-service and inquiry zones. Conducted routine checks and escalated unresolved issues. Suggested process improvements to reduce wait times by 15%.
Assistant Manager / Support Administrator / Customer Service Assistant / Product Manufacturing at RK Windows LTD
September 1, 2014 - December 1, 2019
Performed a wide range of administrative tasks, supported client inquiries, scheduled visits for managers, processed payments, created marketing materials, and organized advertising efforts. Managed front desk and service quotations, promoted products/services, and ensured compliance with health and safety in production operations. Built strong teamwork with colleagues and supervisors to maintain efficiency and quality.
Brand Designer | Content Creator | Social Media Manager (Freelance) at Elevate Elite Marketing
January 1, 2025 - Present
Plan, create, and manage social media content across Instagram, TikTok, LinkedIn, and YouTube. Produce short-form and long-form video content, handling filming, editing, and optimisation. Develop brand visuals and creative assets to ensure consistent identity across platforms. Write clear, engaging copy aligned with brand tone and campaign objectives. Manage content calendars and audience interaction to improve visibility and engagement. Use analytics and platform insights to refine content strategy and improve performance. Work directly with clients to understand goals and deliver content that supports growth. Selected Projects: Seva School – Promotional video and social content to support community engagement. Her Untold Podcast – Edited full-length episodes and created short-form clips for growth. BDSC 2025 Event – Event highlight content for post-event promotion. Balloon & Event Décor Brand – Campaign visuals and copy to elevate brand presentation. Black Country Chamber of
Service Desk Advisor (Complaints) at BT Openreach
November 1, 2022 - November 1, 2023
Managed customer communications across phone and email in a structured, KPI-driven environment. Maintained accurate records and worked with internal teams to resolve service issues. Developed strong written and verbal communication skills applicable to digital content and client work.
Customer Service Roles at Lloyds Bank & Midland Heart Housing
January 1, 2020 - September 1, 2021
Delivered professional communication in regulated and customer-facing environments. Built strong interpersonal, stakeholder management, and problem-solving skills.
Business Support Admin / Customer Service at RK Windows Ltd
September 1, 2014 - December 31, 2019
Acted as first point of contact for customers, managing enquiries and booking appointments. Provided administrative support including scheduling, document management, and payment monitoring. Supported smooth day-to-day operations across customer service, administration, and production.

Education

Bachelor of Arts (Hons) in Business Management and Marketing at University of Westminster
January 11, 2030 - January 1, 2023
Social Media Bootcamp at Blackbrook Academy
January 1, 2025 - December 9, 2025
NVQ Level 3 Business Studies at Walsall College V6 Sixth Form
January 1, 2013 - January 1, 2015
GCSEs (English, Maths, Business Studies, IT) at Menzies High School / Phoenix Collegiate
January 11, 2030 - December 9, 2025
BA (Hons) Business Management & Marketing at University of Westminster
January 11, 2030 - January 1, 2023
Social Media Bootcamp Level 4 at Blackbrook Academy
January 11, 2030 - January 1, 2025

Qualifications

NVQ Level 3 in Business Studies
January 1, 2013 - January 1, 2015
Bachelor of Arts (Hons) in Business Management and Marketing
January 11, 2030 - January 1, 2023
Social Media Bootcamp
January 1, 2025 - December 9, 2025
GCSEs (English, Maths, Business Studies, IT)
January 11, 2030 - December 9, 2025
Social Media Bootcamp Level 4
January 11, 2030 - January 1, 2025

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Transportation & Logistics, Software & Internet