Retail sales associate at Marks & Spencer

• Collaborated with team members for efficient store operations. • Managed stock levels for optimal store performance. • Enhanced customer satisfaction by addressing and resolving complaints efficiently. • Upheld company policies whilst interacting with customers and colleagues. • Advised customers on product selection based on their needs. • Maintained tidy sales floor to enhance shopping experience. • Established rapport with customers through attentive listening and communication. • Assisted in visual merchandising, improving shop floor appeal. • Monitored display stock levels, replenishing for consistently well-stocked sales floor. • Updated product labelling and pricing to reflect discounts and offers. • Maintained orderly store to provide customers with pleasant shopping experience.