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I am a Scrum certified AV/IT specialist with deep expertise in enterprise conferencing systems, audio engineering, live events, and workflow automation. I excel at supporting executive level federal events, managing complex AV infrastructures, and translating complex technical requirements into clear, actionable solutions. I leverage ITSM and data-driven troubleshooting to ensure stable, high-quality performance across enterprise environments. I enjoy driving continuous improvement through automation and agile practices, collaborating across cross-functional teams, and staying on the cutting edge of conferencing, streaming and audio technologies. My approach combines servant leadership with a relentless focus on delivering value and measurable outcomes.…I am a Scrum certified AV/IT specialist with deep expertise in enterprise conferencing systems, audio engineering, live events, and workflow automation. I excel at supporting executive level federal events, managing complex AV infrastructures, and translating complex technical requirements into clear, actionable solutions. I leverage ITSM and data-driven troubleshooting to ensure stable, high-quality performance across enterprise environments. I enjoy driving continuous improvement through automation and agile practices, collaborating across cross-functional teams, and staying on the cutting edge of conferencing, streaming and audio technologies. My approach combines servant leadership with a relentless focus on delivering value and measurable outcomes.

Darrel Osong

Audio Engineer, Project Manager, Video Editor, +1

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I am a Scrum certified AV/IT specialist with deep expertise in enterprise conferencing systems, audio engineering, live events, and workflow automation. I excel at supporting executive level federal events, managing complex AV infrastructures, and translating complex technical requirements into clear, actionable solutions. I leverage ITSM and data-driven troubleshooting to ensure stable, high-quality performance across enterprise environments. I enjoy driving continuous improvement through automation and agile practices, collaborating across cross-functional teams, and staying on the cutting edge of conferencing, streaming and audio technologies. My approach combines servant leadership with a relentless focus on delivering value and measurable outcomes.…I am a Scrum certified AV/IT specialist with deep expertise in enterprise conferencing systems, audio engineering, live events, and workflow automation. I excel at supporting executive level federal events, managing complex AV infrastructures, and translating complex technical requirements into clear, actionable solutions. I leverage ITSM and data-driven troubleshooting to ensure stable, high-quality performance across enterprise environments. I enjoy driving continuous improvement through automation and agile practices, collaborating across cross-functional teams, and staying on the cutting edge of conferencing, streaming and audio technologies. My approach combines servant leadership with a relentless focus on delivering value and measurable outcomes.

Available to hire

I am a Scrum certified AV/IT specialist with deep expertise in enterprise conferencing systems, audio engineering, live events, and workflow automation. I excel at supporting executive level federal events, managing complex AV infrastructures, and translating complex technical requirements into clear, actionable solutions. I leverage ITSM and data-driven troubleshooting to ensure stable, high-quality performance across enterprise environments.

I enjoy driving continuous improvement through automation and agile practices, collaborating across cross-functional teams, and staying on the cutting edge of conferencing, streaming and audio technologies. My approach combines servant leadership with a relentless focus on delivering value and measurable outcomes.

Skills

DaVinci Resolve Studio

Experience Level

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

AV Specialist at Indigo IT (Federal Housing Finance Agency HD Contract)

February 1, 2025 - Present

Maintain state-of-the-art presentation and conferencing systems; support high-profile FHFA events; coordinate with FHFA business units and third-party webcasting vendors; run all-hands meetings and virtual sessions (Teams Live, Zoom, etc.); upgrade and reconfigure video systems; coordinate repairs with third-party service providers; ensure AV/ multimedia playback equipment is functional and properly scheduled; utilize ITSM (ServiceNow/Footprints) for tracking requests and metrics; coordinate with Help Desk as Tier 3 support; participate in weekly event planning and cross-team coordination.

AV Specialist at Indigo IT (FHFA HD Contract)

February 1, 2025 - Present

Maintain state-of-the-art presentation and video conferencing systems, AV equipment, and streaming media. Provide real-time monitoring and facilitation of FHFA video events, including All-Hands, Teams Live, Zoom, and Lunch & Learn. Coordinate with FHFA units and third-party vendors; upgrade, rebuild, or reconfigure video systems to ensure stability; escalate issues to third-party providers as needed. Schedule and manage AV equipment across agency venues; troubleshoot and support video conferences with external partners. Use ITSM platforms (ServiceNow, Footprints) to track requests, incidents, and solutions; apply approved AI tools to automate workflows. Serve as Tier 3 support and collaborate with house staff and contractors; participate in weekly event coordination meetings.

Project Manager at Beltway Audio Group

May 1, 2024 - Present

Lead discovery discussions, develop high-level estimates and detailed scopes (BOMs, plans) for audiovisual productions and installations. Coordinate with IT service providers, vendors, contractors, and equipment suppliers. Oversee setup, configuration, and operation of audio, video, lighting, and related systems; perform system stress tests and provide on-site supervision and troubleshooting. Manage stakeholder coordination, budgets, and expenditures; negotiate terms with vendors to control costs. Stay current with industry trends and safety/copyright compliance; maintain comprehensive equipment inventories and production schedules; generate progress and issue reports and coordinate quality control with commissioning teams.

AV Technician (Contract) at Pike Productions

March 1, 2023 - March 1, 2025

Design sets and productions within venue constraints; load-in, install, and power production gear; run and dress cables; test audio/video signals and adjust levels. Apply EQ and effects as needed; mix live audio and cues for visuals. Utilize venue control systems (Crestron, AMX) for multi-monitor distribution and AV over IP (Dante, Q-Sys). Leverage venue video conferencing systems (Polycom, Cisco) for corporate meetings as required.

Audio Engineer (Part-Time) at Dafidi The Music Company

May 1, 2022 - May 1, 2024

Set up studio, microphones, and connections for live recording sessions; record and balance performances; select takes, edit, and balance tracks. Utilize DSP tools for vocal mixing and sound design; create rough and final mixes, submixes, and masters; prepare red book mastering.

Sales Representative at Eastern Exteriors LLC

August 1, 2020 - January 1, 2022

Understand and communicate product offerings; canvass new neighborhoods; engage customers to increase retention and sales. Pitch products, close transactions, and document agreements; develop customer relationships.