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I am a strategic and adaptable professional with proven experience in executive support, administration, and customer relations across telecommunications, mining, and education sectors. I thrive in fast-paced global environments and excel at scheduling, travel logistics, and vendor management. I’m committed to delivering seamless operations, cross-cultural communication, and exceptional service, building strong relationships with clients and colleagues to support top-level executives and drive organizational success.…I am a strategic and adaptable professional with proven experience in executive support, administration, and customer relations across telecommunications, mining, and education sectors. I thrive in fast-paced global environments and excel at scheduling, travel logistics, and vendor management. I’m committed to delivering seamless operations, cross-cultural communication, and exceptional service, building strong relationships with clients and colleagues to support top-level executives and drive organizational success.

Dewi Sofiah Resmi

Production Manager, Assistant Producer, Production Coordinator

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I am a strategic and adaptable professional with proven experience in executive support, administration, and customer relations across telecommunications, mining, and education sectors. I thrive in fast-paced global environments and excel at scheduling, travel logistics, and vendor management. I’m committed to delivering seamless operations, cross-cultural communication, and exceptional service, building strong relationships with clients and colleagues to support top-level executives and drive organizational success.…I am a strategic and adaptable professional with proven experience in executive support, administration, and customer relations across telecommunications, mining, and education sectors. I thrive in fast-paced global environments and excel at scheduling, travel logistics, and vendor management. I’m committed to delivering seamless operations, cross-cultural communication, and exceptional service, building strong relationships with clients and colleagues to support top-level executives and drive organizational success.

Available to hire

I am a strategic and adaptable professional with proven experience in executive support, administration, and customer relations across telecommunications, mining, and education sectors. I thrive in fast-paced global environments and excel at scheduling, travel logistics, and vendor management. I’m committed to delivering seamless operations, cross-cultural communication, and exceptional service, building strong relationships with clients and colleagues to support top-level executives and drive organizational success.

Skills

Microsoft Office

Microsoft Excel

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

Language

English

Advanced

Work Experience

Retail Channel Executive at PT Indosat Ooredoo Hutchison

March 1, 2025 - October 1, 2025

Promote and sell IM3 Platinum postpaid services to premium retail customers and corporate clients through direct engagement and channel partners. Build and maintain strong client relationships, providing tailored solutions to meet communication needs. Deliver product presentations and advise customers on plan benefits, loyalty programs, and bundled services. Provide after-sales support and sustain customer satisfaction.

Regional Secretary Kalimantan at PT Indosat Ooredoo Hutchison

October 1, 2023 - February 1, 2025

Support SVP and VPs in managing complex schedules, travel arrangements, meetings, and corporate communications. Coordinate and manage over 150 employee trips annually across Kalimantan for rural market visits, training sessions, and staff relocations. Oversee travel budgets, permits, accommodations, and expense settlements to ensure smooth regional operations. Manage vendor payments, petty cash, and documentation to ensure compliance with company policies. Oversee operational transportation logistics.

Translator and Personal Assistant Operations Manager at PT Darma Henwa – Satui Coal Project

January 1, 2023 - March 1, 2023

Assist Operations Manager with daily administrative needs, attend meetings and keep minutes, maintain files and records of daily coal production, manage office equipment and supplies, prepare documents and reports, remind about deadlines, and perform document translation and interpretation.

English Teacher at English First Balikpapan

October 1, 2021 - December 1, 2022

Teach English to students aged 3–18 in groups up to 16, maintain student and class records, evaluate progress and provide guidance to students and parents, assist in placement testing and interviewing of new students, conduct parent–teacher conferences to update progress.

English Teacher at Shane English Balikpapan

March 1, 2019 - June 1, 2021

Plan and prepare lesson plans aligned with curriculum, develop supplemental materials, report student progress to parents, assess and document development and behavior, monitor learning with constructive feedback.

Purchasing Clerk at PT Kawan Hardi (Supplier and Contractor Company)

April 1, 2018 - July 1, 2018

Process purchase orders and maintain supplier communications; coordinate with buyers and engineers to ensure accuracy of materials and delivery schedules.