Technical Manager - Contract Lifecycle at Elekta Limited

Work closely with legal, procurement, and other relevant departments to ensure the Icertis CLM system meets their needs. Act as a liaison between legal teams and business users to facilitate effective communication and collaboration. Improved contract processing turnaround time by ~25% by streamlining workflows within the Icertis CLM platform. Enabled 90% adoption of updated CLM workflows across legal and procurement teams by conducting training sessions and driving change management. Reduced reporting effort by 50% through automated dashboards for contract performance, SLA breaches, and cycle times. Lowered production defects by 20% by establishing early validation checkpoints with business stakeholders. Shortened onboarding time for new users by 40% through clear training documentation and optimized CLM navigation guides.

Solutions Engineering Lead (.Net) – Contract Lifecycle Management at Icertis Solutions

Lead the creation of tailored technical solutions and proposals that meet customer needs, including product demonstrations, proof of concept development, and technical presentations. Interacted directly with customers to address technical questions, concerns, and objections, building trust and confidence in the proposed solutions. Collaborated with cross-functional stakeholders to shape feature definitions and maintain a well-prioritized Agile backlog. Maintained deep understanding of the organization's products and solutions. Improved triage efficiency by 20-30% by designing streamlined workflows and clear prioritization rules. Led global reporting delivery, achieving 90% on-time Power BI deployments and reducing report generation time by 40%. Automated repetitive data-prep processes using Power Automate, reducing manual effort by ~60% and eliminating recurring data quality issues. Led hyper care operations and accelerated bug resolution cycles by 25% through structured triage, Datado