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I am Virginia Luemba, an LSE International Relations and History student with experience in customer-facing sales and styling roles. I’m passionate about combining strong communication with creative skills to deliver tailored recommendations and engaging customer experiences. I also build content and manage editorial projects, using tools such as Canva, Adobe InDesign, WordPress, and Excel to plan schedules, edit copy, and deliver on deadlines. I bring a detail-focused, organised approach to both commercial outcomes and creative work.…I am Virginia Luemba, an LSE International Relations and History student with experience in customer-facing sales and styling roles. I’m passionate about combining strong communication with creative skills to deliver tailored recommendations and engaging customer experiences. I also build content and manage editorial projects, using tools such as Canva, Adobe InDesign, WordPress, and Excel to plan schedules, edit copy, and deliver on deadlines. I bring a detail-focused, organised approach to both commercial outcomes and creative work.

Virginia Luemba

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I am Virginia Luemba, an LSE International Relations and History student with experience in customer-facing sales and styling roles. I’m passionate about combining strong communication with creative skills to deliver tailored recommendations and engaging customer experiences. I also build content and manage editorial projects, using tools such as Canva, Adobe InDesign, WordPress, and Excel to plan schedules, edit copy, and deliver on deadlines. I bring a detail-focused, organised approach to both commercial outcomes and creative work.…I am Virginia Luemba, an LSE International Relations and History student with experience in customer-facing sales and styling roles. I’m passionate about combining strong communication with creative skills to deliver tailored recommendations and engaging customer experiences. I also build content and manage editorial projects, using tools such as Canva, Adobe InDesign, WordPress, and Excel to plan schedules, edit copy, and deliver on deadlines. I bring a detail-focused, organised approach to both commercial outcomes and creative work.

Available to hire

I am Virginia Luemba, an LSE International Relations and History student with experience in customer-facing sales and styling roles. I’m passionate about combining strong communication with creative skills to deliver tailored recommendations and engaging customer experiences.

I also build content and manage editorial projects, using tools such as Canva, Adobe InDesign, WordPress, and Excel to plan schedules, edit copy, and deliver on deadlines. I bring a detail-focused, organised approach to both commercial outcomes and creative work.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Stylist at Free People Westbourne Grove

December 1, 2025 - January 31, 2026

Delivered personalised styling consultations that enhanced customer engagement, strengthened brand loyalty, and contributed to a 15% increase in sales. Used customer insight and strong communication skills to recommend products that aligned with individual needs while supporting commercial objectives. Contributed to visual merchandising and brand presentation, creating an engaging in-store experience reflecting seasonal campaigns and elevating the customer journey.

Sales Associate at Victoria’s Secret & Co

July 1, 2025 - September 30, 2025

Provided tailored styling advice and product recommendations, combining brand knowledge with customer insight to maximise sales opportunities. Collaborated on visual merchandising to maintain impactful product displays and deliver a consistent brand experience. Built strong customer relationships through effective communication, creating positive shopping experiences that encouraged repeat visits.

Customer Service Advisor at Dunelm Soft Furnishings Ltd

October 1, 2020 - January 31, 2025

Resolved customer enquiries across multiple channels, developing strong communication, problem-solving, and relationship management skills while maintaining a 98% customer satisfaction rating. Adapted communication to meet diverse customer needs and contributed ideas in business performance discussions focused on improving customer experience and commercial outcomes. Collaborated across departments and supported the onboarding of new colleagues, demonstrating teamwork, commercial awareness, and a customer-focused approach.