I am a versatile designer with over two decades of experience creating in-house and agency marketing materials across financial services, healthcare, and technology. I have helped Fidelity Investments, Liberty Mutual, Conduent, and other Fortune 500 teams turn complex data into clear, engaging visuals—from white papers and direct mail to infographics and interactive campaigns. Highlights for me include driving a 12% increase in plan participation through targeted benefit materials and contributing to award-winning communications such as the Trends Innovation white paper. I am a collaborative, cross-functional producer who thrives in fast-paced environments. I excel at transforming complex information into accessible visuals, leading multi-disciplinary teams, and delivering on strategy, design, and production for print and digital channels. I’m proficient in Adobe Creative Suite and Microsoft Office and routinely partner with marketing, product, and creative production teams to deliver scalable, impact-driven communications.…

James Horan

I am a versatile designer with over two decades of experience creating in-house and agency marketing materials across financial services, healthcare, and technology. I have helped Fidelity Investments, Liberty Mutual, Conduent, and other Fortune 500 teams turn complex data into clear, engaging visuals—from white papers and direct mail to infographics and interactive campaigns. Highlights for me include driving a 12% increase in plan participation through targeted benefit materials and contributing to award-winning communications such as the Trends Innovation white paper. I am a collaborative, cross-functional producer who thrives in fast-paced environments. I excel at transforming complex information into accessible visuals, leading multi-disciplinary teams, and delivering on strategy, design, and production for print and digital channels. I’m proficient in Adobe Creative Suite and Microsoft Office and routinely partner with marketing, product, and creative production teams to deliver scalable, impact-driven communications.…

Available to hire

I am a versatile designer with over two decades of experience creating in-house and agency marketing materials across financial services, healthcare, and technology. I have helped Fidelity Investments, Liberty Mutual, Conduent, and other Fortune 500 teams turn complex data into clear, engaging visuals—from white papers and direct mail to infographics and interactive campaigns. Highlights for me include driving a 12% increase in plan participation through targeted benefit materials and contributing to award-winning communications such as the Trends Innovation white paper.

I am a collaborative, cross-functional producer who thrives in fast-paced environments. I excel at transforming complex information into accessible visuals, leading multi-disciplinary teams, and delivering on strategy, design, and production for print and digital channels. I’m proficient in Adobe Creative Suite and Microsoft Office and routinely partner with marketing, product, and creative production teams to deliver scalable, impact-driven communications.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Senior Graphic Designer at Conduent, Inc. (Formerly Xerox Corporation) In-House Advertising Group
December 31, 2019 - October 2, 2025
Collaborated with Fortune 500 clients such as Ford, Michelin, and Lockheed Martin. Developed design materials for benefit programs including print, SharePoint, and web components. Worked with client teams and internal resources to drive new participants to benefits plans. Direct mail programs in 2019 reflected a 12% increase in plan participation.
Contract Graphic Designer at Liberty Mutual Insurance In-House Advertising Agency
December 31, 2015 - October 2, 2025
Assisted in creating and refining white papers, site posters/promotions, direct mail packages and infographics. Worked with teams on customer-facing marketing materials for various insurance companies within Liberty Mutual. Designed the targeted, award-winning 'Trends Innovation' white paper.
Senior Design Supervisor at Fidelity Investments, LLC In-House Advertising Agency
December 31, 2015 - October 2, 2025
Key contributor in Fidelity's award-winning in-house ad agency. Collaborated on a wide variety of integrated, strategic marketing assignments, supporting all areas of the firm. Helped develop pitches/wins for Google, Amazon, and tax-exempt accounts for Notre Dame University, Cleveland Clinic, and the University of California system. Created materials for General Dynamics in 2014, delivering $300K in annual savings. Designed stock plan services direct mailer for Starbucks, lifting participation. Led interactive/video campaigns and mobile launch initiatives with a 3x participation lift.
Contract Graphic Designer at Deluxe Design / DeluxeDesign (Creative Circle Representation)
January 1, 2020 - Present
Contract graphic design work representing Deluxe Design, collaborating with clients including Commonwealth Care Alliance (production/formatting of healthcare information), L.E.K. Consulting (global strategy), Brown & Brown Insurance (benefits materials), UPPAbaby (international catalog design), Esme Learning (data visualization for US/UK universities), MIT Labs/Cambridge/Oxford (higher education projects), Vertex Pharmaceuticals (Building Safety Guides), and other financial services, packaging, and email design projects.
Senior Graphic Designer at Conduent, Inc. (Formerly Xerox Corporation) In-House Advertising Group
December 31, 2019 - October 2, 2025
Collaborated with Fortune 500 clients (Ford, Michelin, Lockheed Martin) and developed design materials for benefit programs across print, SharePoint, and web components. Drove new participant engagement for benefits plans; Direct mail programs in 2019 reflected a 12% increase in plan participation.
Contract Graphic Designer at Liberty Mutual Insurance In-House Advertising Agency
January 1, 2015 - October 2, 2025
Supported customer-facing marketing materials for Liberty Mutual and affiliate brands; contributed to the creation of white papers, site posters/promotions, direct mail packages, and infographics.
Senior Design Supervisor at Fidelity Investments, LLC In-House Advertising Agency
December 31, 2015 - October 2, 2025
Key contributor in Fidelity’s in-house agency; collaborated on pitches/wins for Google and Amazon, supported tax-exempt work for Notre Dame, Cleveland Clinic, and UC System; delivered integrated campaigns and cost savings (e.g., General Dynamics project saved $300K annually). Designed stock plan services direct mailer for Starbucks with strong participation lift; led interactive/video campaigns and mobile launch initiatives with a 3X participation lift.
Contract Graphic Designer at Commonwealth Care Alliance
January 1, 2020 - Present
Contract graphic designer handling production and formatting of healthcare information materials.
Contract Graphic Designer at L.E.K. Consulting
January 1, 2020 - Present
Global strategy consultancy; supported graphic communications for London and Boston offices; created presentation templates and infographics.
Contract Graphic Designer at Brown & Brown Insurance
January 1, 2020 - Present
Design/production of benefits information and client communications.
Contract Graphic Designer at UPPAbaby
January 1, 2020 - Present
International infant/baby catalog design and organization.
Contract Graphic Designer at Esme Learning
January 1, 2020 - Present
Data visualization graphics for US and UK universities, including collaborations with MIT Labs, Cambridge University (UK), and Oxford University.
Contract Graphic Designer at Vertex Pharmaceuticals
January 1, 2020 - Present
Design of Building Safety Guides and related materials.
Senior Graphic Designer at Conduent, Inc. (formerly Xerox Corporation) In-House Advertising Group
January 1, 2019 - October 2, 2025
Collaborated with Fortune 500 clients and internal teams to develop design materials across print, SharePoint, and web components; drove participant growth for benefits programs; Direct mail programs in 2019 reflected a 12% increase in plan participation.
Contract Graphic Designer at Liberty Mutual Insurance In-House Advertising Agency
January 1, 2015 - October 2, 2025
Supported customer-facing marketing materials for Liberty Mutual, including white papers, site posters/promotions, direct mail packages and infographics; contributed to targeted materials such as the award-winning 'Trends Innovation' white paper.
Senior Design Supervisor at Fidelity Investments, LLC In-House Advertising Agency
January 1, 2015 - October 2, 2025
Key contributor to Fidelity’s in-house agency; collaborated on pitches/wins for Google and Amazon, and tax-exempt accounts; produced integrated campaign materials resulting in $300K in annual savings for General Dynamics and Fidelity; designed direct mailers for Starbucks increasing participation by over 11%; led interactive/video campaigns and supported mobile launch initiatives with a 3x lift in participation.
Senior Design Supervisor at Fidelity Investments
January 1, 2015 - October 2, 2025
Key contributor in Fidelity's award-winning in-house ad agency, collaborating across teams to develop integrated, strategic marketing campaigns. Led pitches for Google and Amazon and supported tax-exempt work for Notre Dame, Cleveland Clinic, and University of California system. Executed an integrated campaign for General Dynamics in 2014 that saved Fidelity and GD about $300K annually. Designed a stock plan services direct mailer for Starbucks, lifting participation by over 11%. Concepted interactive/video campaigns, partnered with in-house video production, and guided mobile launch efforts that yielded a 3x lift in participation.
Contract Graphic Designer at Liberty Mutual Insurance
January 1, 2015 - October 2, 2025
Assisted in creating and refining white papers, site posters/promotions, direct mail packages and infographics. Collaborated with team members on customer-facing marketing materials for Liberty Mutual. Designed targeted, award-winning white papers such as ‘Trends Innovation’.
Senior Graphic Designer at Conduent (In-House Advertising Group)
January 1, 2019 - October 2, 2025
Collaborated with Fortune 500 clients (e.g., Ford, Michelin, Lockheed-Martin) and internal teams to develop design materials for benefits programs across print, SharePoint, and web components. Drove direct mail programs with measurable participation gains; 2019 Direct mail programs reflecting a 12% increase in plan participation. Developed materials supporting benefits education and enrollment.
Contract Graphic Designer at Commonwealth Care Alliance (Contract through Creative Circle)
January 1, 2020 - Present
Contract Graphic Designer providing production and formatting of healthcare information. Engagement expanded to include work for multiple clients via Creative Circle, including L.E.K. Consulting, Brown & Brown Insurance, UPPAbaby, Esme Learning, Vertex Pharmaceuticals, and higher-education institutions (MIT Labs, Cambridge University, Oxford University). Focused on consistent, accessible, and visually engaging materials across healthcare, education, and life sciences sectors.
Senior Graphic Designer at Conduent, Inc. (formerly Xerox Corporation) In-House Advertising Group
January 1, 2019 - October 2, 2025
Collaborated with Fortune 500 clients to develop design materials for benefit programs, including print, SharePoint, and web components. Worked with client teams and internal resources to drive new participants to benefits plans. Direct mail programs in 2019 reflected a 12% increase in plan participation.
Contract Graphic Designer at Liberty Mutual Insurance In-House Advertising Agency
January 1, 2015 - October 2, 2025
Assisted in creating and refining projects, including white papers, site posters/promotions, direct mail packages and infographics. Collaborated on customer-facing marketing materials for Liberty Mutual insurance brands. Designed the targeted, award-winning Trends Innovation white paper.
Senior Design Supervisor at Fidelity Investments, LLC In-House Advertising Agency
January 1, 2015 - October 2, 2025
Key contributor in Fidelity's award-winning in-house advertising team. Led and collaborated on integrated marketing assignments supporting Google, Amazon, Notre Dame, Cleveland Clinic, and UC system. Notable projects include a 2014 campaign for General Dynamics that generated substantial ongoing savings, a Starbucks stock plan services direct mailer increasing participation by over 11%, and mobile-launch campaigns delivering a 3x lift in participation. Partnered with in-house video production on multimedia campaigns.
Senior Design Supervisor at Fidelity Investments
January 1, 2000 - December 31, 2015
Key contributor in the creative team at Fidelity's award-winning in-house ad agency, collaborating on integrated campaigns and supporting all areas of the firm. Led design efforts for pitches/wins for Google, Amazon, and significant tax-exempt work for Notre Dame University, Cleveland Clinic and University of California system. Created materials for General Dynamics project in 2014 that saved $300K annually; designed stock plan services direct mailer for Starbucks boosting participation by over 11%. Concepted/designed interactive/video campaigns and led mobile-launch initiatives resulting in a threefold lift in participation.
Senior Graphic Designer at Conduent, Inc. (formerly Xerox Corporation) In-House Advertising Group
January 1, 2015 - December 31, 2019
Collaborated with Fortune 500 clients such as Ford, Michelin, and Lockheed-Martin. Developed design materials for benefit programs including print, SharePoint, and web components. Worked with client teams and internal resources to drive new participants to benefits plans; direct mail programs in 2019 reflected a 12% increase in plan participation.

Education

at Philadelphia College of Art
January 11, 2030 - October 2, 2025
at Philadelphia Printing School
January 11, 2030 - October 2, 2025
at Philadelphia College of Art
January 11, 2030 - October 2, 2025
at Philadelphia Printing School
January 11, 2030 - October 2, 2025
at Philadelphia College of Art
January 11, 2030 - October 2, 2025
at Philadelphia Printing School
January 11, 2030 - October 2, 2025
at Philadelphia College of Art
January 11, 2030 - October 2, 2025
at Philadelphia Printing School
January 11, 2030 - October 2, 2025
at Philadelphia College of Art
January 11, 2030 - October 2, 2025
at Philadelphia Printing School
January 11, 2030 - October 2, 2025
at Philadelphia College of Art
January 11, 2030 - March 25, 2026
at Philadelphia Printing School
January 11, 2030 - March 25, 2026

Qualifications

AVA Digital Award: Enrollment Microsite
January 1, 2015 - January 1, 2015
Communicator Awards
January 1, 2018 - January 1, 2018
Communicator Awards
January 1, 2020 - January 1, 2020
IHA Hermes Creative Awards
January 1, 2008 - January 1, 2014
MarCom Awards
January 1, 2013 - January 1, 2013
IHAF Agency of The Year
January 1, 2008 - January 1, 2008
IHAF Agency of The Year
January 1, 2010 - January 1, 2010
IHAF Agency of The Year
January 1, 2013 - January 1, 2013
Star Awards
January 1, 2015 - January 1, 2015

Industry Experience

Financial Services, Healthcare, Retail, Education, Media & Entertainment, Professional Services, Software & Internet, Other

Skills

Experience Level