I am an experienced AV engineer and project manager with 15 years of hands-on experience in video and sound engineering, and a passion for LED walls and image projection. I thrive in client-facing environments, delivering practical, hands-on solutions for events and conferences. My approach blends technical expertise with strong event leadership and a collaborative mindset to ensure seamless AV experiences from planning through execution. I have led and supported teams across large-scale productions, coordinating stakeholders at every stage to achieve top-tier results for clients. Whether installing complex displays, training staff, or providing on-site sound and video management, I bring reliability, creativity, and a friendly, can-do attitude to every project.

Alan Dempster

I am an experienced AV engineer and project manager with 15 years of hands-on experience in video and sound engineering, and a passion for LED walls and image projection. I thrive in client-facing environments, delivering practical, hands-on solutions for events and conferences. My approach blends technical expertise with strong event leadership and a collaborative mindset to ensure seamless AV experiences from planning through execution. I have led and supported teams across large-scale productions, coordinating stakeholders at every stage to achieve top-tier results for clients. Whether installing complex displays, training staff, or providing on-site sound and video management, I bring reliability, creativity, and a friendly, can-do attitude to every project.

Available to hire

I am an experienced AV engineer and project manager with 15 years of hands-on experience in video and sound engineering, and a passion for LED walls and image projection. I thrive in client-facing environments, delivering practical, hands-on solutions for events and conferences. My approach blends technical expertise with strong event leadership and a collaborative mindset to ensure seamless AV experiences from planning through execution.

I have led and supported teams across large-scale productions, coordinating stakeholders at every stage to achieve top-tier results for clients. Whether installing complex displays, training staff, or providing on-site sound and video management, I bring reliability, creativity, and a friendly, can-do attitude to every project.

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Language

English
Fluent

Work Experience

Senior AV Engineer (Freelance) at Dempster Audio Visual Services
September 1, 2014 - Present
Installation and operation of PA systems, video switchers, projection and LED walls for events and conferences. Provided on-site technical services to twenty clients and supported projects for major UK AV houses including Blitz, Metro Production Group and PRG. Installed large-scale LED walls and high-brightness laser projectors in stacked or edge-blended configurations for conferences and auditoriums. Served as sound engineer, DJ and Voice of God for gala dinners, corporate events, award ceremonies and private functions. Supervised technicians and coordinated with stakeholders to ensure AV aspects were planned and executed to a high standard. Included voiceover work for radio advertising and achieved 100% client retention over six years while increasing revenue by 30% year-on-year.
Senior Technical Specialist at Epson Europe
June 1, 2016 - September 1, 2017
Primary European technical contact for Epson’s high-brightness laser installation projectors. Designed and delivered the Epson Pro AV Academy training programme for top-tier clients and two major AV distributors, achieving a 40% uptake in the first year. Project managed Epson’s presence at major trade shows across EMEAR (including Dubai and Russia). Managed the Professional Displays business unit, supporting regional sales teams to reach targets in Benelux and the Nordics. Demonstrated Epson’s product portfolio to potential and existing clients to aid sales in closing deals.
Professional AV Product Manager at Optoma Europe
December 1, 2015 - June 1, 2016
Responsible for the launch of Optoma ProScene high-performance dual-lamp and laser projector models across EMEA. Acted as key contact with Optoma HQ in Taiwan for troubleshooting and development of new products. Tested and prepared Pro AV products for launch and supported Account Managers with bespoke installation solutions and complex product details. Produced a specialised marketing suite promoting Optoma projectors.
Senior European Product Specialist, Projector at Canon Europe
August 1, 2004 - September 1, 2014
Managed the launch of the Canon XEED projector sub-brand, from inception to formation of a new business unit delivering sustained YOY growth. Managed lifecycle for Canon projectors and served as European product evangelist, bridging Canon Europe and HQ in Japan. Technical Manager for Canon at events and exhibitions across Europe, designed product layouts on the Canon stand, created pan-European training across 24 national sales offices, authored launch documents, represented Canon to press and customers, hosted VIP guests, and conducted product testing against competitors.
Technical Team Manager at Getronics PinkRocade
September 1, 2002 - August 1, 2004
Managed a multi-skilled team of ten IT engineers for one of the company’s largest clients, worth £2m per annum.
Senior Installation Engineer at Adecco Australia
February 1, 2001 - April 1, 2002
Sponsored to work in Queensland assisting two major clients (ANZ Bank and Australia Post) with large infrastructure projects, migrating systems to a Wintel environment.
Technical Services Consultant at Sony Professional Solutions Europe
September 1, 1999 - January 1, 2001
Responsible for testing, evaluation and implementation of new hardware and software for Sony’s internal and external customers across Europe and the Middle East.
Systems Engineer at Omega Computing
November 1, 1997 - September 1, 1999
Installed, supported and maintained Windows-based networks for customers across the Thames Valley and Home Counties.
FREELANCE SENIOR AV ENGINEER at DEMPSTER AUDIO VISUAL SERVICES
September 1, 2014 - Present
Installation and operation of PA systems, video switchers, projection and LED walls for events and conferences. On-site technical services for twenty clients in the AV production industry. Supported major UK AV houses (Blitz, Metro Production Group, PRG). Installed large-scale displays with high-brightness laser projectors in stacked/edge-blended configurations. LED walls for conferences, auditoriums, outdoor events and festivals. Sound engineer, DJ and Voice of God for gala dinners, corporate events, awards ceremonies, and private functions. Supervised technicians and managed Event Project Management, liaising with stakeholders to ensure client satisfaction. Voiceover artist for radio advertising. 100% client retention over six years with 30% year-on-year revenue growth.
TECHNICAL TEAM MANAGER at GETRONICS PINKROCCADE
September 1, 2002 - August 1, 2004
Managed a multi-skilled team of ten IT engineers for one of the company’s largest clients, worth £2m per annum.

Education

BSc (Hons) Computing Studies at Nottingham Trent University
January 11, 2030 - January 1, 1997
BSc (Hons) Computing Studies at Nottingham Trent University
January 11, 2030 - January 1, 1997
Three A-Levels at Taunton’s College, Southampton
January 11, 2030 - January 1, 1993
Eight GCSEs including Maths and English at King Edward VI School, Southampton
January 11, 2030 - January 1, 1991

Qualifications

IPAF (International Powered Access Federation) – Class 3a and 3b
January 11, 2030 - January 24, 2026
HSE First Aid at Work
January 11, 2030 - January 24, 2026
PRINCE 2 Foundation
January 11, 2030 - January 24, 2026
ITIL Foundation
January 11, 2030 - January 24, 2026
MCSE+I (Microsoft Certified Systems Engineer)
January 11, 2030 - January 24, 2026
Institute of Advanced Motorists – Full, clean licence
January 11, 2030 - January 24, 2026
IPA F (International Powered Access Federation) – Class 3a and 3b
January 11, 2030 - January 24, 2026
HSE First Aid at Work
January 11, 2030 - January 24, 2026
PRINCE 2 Foundation
January 11, 2030 - January 24, 2026
ITIL Foundation
January 11, 2030 - January 24, 2026
MCSE+I (Microsoft Certified Systems Engineer)
January 11, 2030 - January 24, 2026
Institute of Advanced Motorists (Full, clean licence)
January 11, 2030 - January 24, 2026

Industry Experience

Media & Entertainment, Professional Services, Other, Education